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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,228 Reviews

1,228 Reviews of Bill Ray Nissan - Service Center

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January 30, 2024

Wonderful communication, great customer service, makes everything more easier! Robert was assigned to me and he made sure I was aware of everything needed to be done ! More

by MAIYACOSBY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 30, 2024

Nice Dealership. Just had to wait longer to get my vehicle finished. And thanks to Darren in collision for sending tire guy out to house to fix tire. More

by DLCOUNCIL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Bill Ray Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

January 30, 2024

It took too long to do oil change service and I had an appointment. It took one hour and forty-five minutes to complete. More

by KENNETHDHOLMES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 31, 2024 -

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 30, 2024

The service was great. They initially left some oil marks on my cream colored console. I pointed that out and they fixed it right away. The day I went an employee went More

by BRITO.JOSELYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 30, 2024

Antonio made my experience very easy. He went above and beyond to ensure that I was taken care of during my service. Highly recommend him as a an advisor! More

by BRYAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jan 31, 2024 -

Bill Ray Nissan responded

Bryan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Ray Nissan!

January 30, 2024

Bill Ray Nissan is a place I can fully trust. My service advisor Juan Mahoney is always very professional and goes over everything in detail. I never feel like I'm being taken advantage of like a More

by 17MNIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Grimm
Jan 30, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 30, 2024

Ryan was professional and helped accomplish what I needed done with the discounts applicable. He was pleasant and knowledgeable. More

by ARLENJOH
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Bill Ray Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

January 29, 2024

Zach was outstanding and took care of our repair issue top notch.very pleasant. Keep us updated on our vehicle More

by GSLEAD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 28, 2024

Long time customer and always receive great service and attention to details. Can highly recommend. More

by TOM@THEGARYGROUP.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Villalobos
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Ray Nissan!

January 28, 2024

Very efficient and accurate. All of the staff is friendly and helpful. I always get kind and courteous service! More

by CDOVE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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