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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,228 Reviews

1,228 Reviews of Bill Ray Nissan - Service Center

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February 04, 2024

I am pleased with the work that was done even though it was misdiagnosed initially. Service by Tony and the technician Vinnie was good. It was a good first experience in a while More

by JAYROD2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carcamo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 03, 2024

My experience was not good. after my maintenance was complete. I was not contacted until about 2 1/2 hours later. Also there was no sticker placed on windshield notifying me of More

by JBURWELL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Villalobos
Feb 05, 2024 -

Bill Ray Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (407) 831-1318. We look forward to hearing from you.

February 03, 2024

Everything went well from start to finish,the greeter was very courteous and my service advisor was the same with explaining the required services. More

by STHODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 03, 2024

very good attention to what my needs were that day and time aloud that i had More

by ROMERC
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 03, 2024

Bought vehicle 5 years ago and had all regularly scheduled maintenance performed at the dealership. Last service visit, my service advisor informed me that they have NO service records for my vehi More

by GALLEN447
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
JD McClean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bill Ray Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (407) 831-1318. We look forward to hearing from you.

February 03, 2024

Great service at a great price. Comfortable waiting room without CNN or MSNBC on the television. Thanks. More

by BBAKER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Conley
Feb 05, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 03, 2024

This dealership got me a great deal on a brand new car with my trade in absolutely satisfied they go the extra mile for their customers. More

by vince_1792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omandi Manderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad gracie
Feb 05, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

February 02, 2024

Zach did a great job helping me. Right from the start he was really friendly and listened to all the concerns I had. He took great care of getting everything fixed and even worked More

by MICHAEL@PROSTAFF.CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bill Ray Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Ray Nissan!

February 02, 2024

Everybody was very friendly and accommodating , scheduled service was completed as requested and on time More

by BRADKELLER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Villalobos
February 02, 2024

I was very happy with the service, except I never get the car washed, right More

by JOSIEKEALEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Conley
Feb 02, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

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