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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,261 Reviews

1,261 Reviews of Bill Ray Nissan - Service Center

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March 17, 2024

Denied extended warranty - car not washed - better updates throughout? 6 hours - total cost including labor costs is needed More

by NCAAREF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

March 15, 2024

Fast & friendly service was a priority. I was greeted right away & made comfortable in the waiting area. More

by SKREDDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Conley
Mar 18, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

March 15, 2024

I originally had a bad experience with Bill Ray Nissan with an oil change on a Versa S, where the service tech forgot to replace the oil cap. The manager corrected the issue and cleaned the engine. No More

by VCARLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Conley
Mar 18, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

March 15, 2024

One of the best support experiences I had from any dealership in the Orlando area. Zach provided a smooth and positive support experience. They had the part in stock, diagnosed and repaired my Titan More

by MALDORO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember my sales persons name but he was new to the team,, Zach Villalobos
Mar 18, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2024

Darren and Isaiah always take such good care of my Altima. I’m very happy with the service and professionalism I receive. Thanks guys! More

by RAINONEANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

March 15, 2024

I came in on Tuesday to get an oil change with Robert and everything was great. Like when he explained everything that I needed to have done on my car. More

by ANNSIMMONS223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2024

Very help service department that assisted my wife in explaining the issue and what needed to be done to get it fixed. More

by RNmano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gracie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

March 14, 2024

This service center is effective with communication, fast, and cares about client satisfaction. Tony Carcamo always handles my appointments with care. More

by Dillon Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

March 13, 2024

I was helped right away. Darren was professional and keep me inform on the delivery on the part the vehicle needed. More

by JOADAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

March 13, 2024

It was a nice experience every employee I spoke to you was very pleasant thank you More

by STAR_LADY_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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