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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,233 Reviews

1,233 Reviews of Bill Ray Nissan - Service Center

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November 01, 2024

Very friendly experience and informative from beginning to end and I will return. My service was also completed in a timely manner and I was informed of everything I needed for my vehicle with honesty. Th More

by EBONYNICCOLE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 31, 2024

It is always a lovely experience. Everyone is really nice and knowledgable. My favorite thing is that I don’t ever feel judged for being a little off with my service appointment. More

by MUSICAL.LUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Bill Ray Nissan responded

Musical.luna, we are so pleased you enjoyed your visit to Bill Ray Nissan!

October 31, 2024

Everyone was absolutely helpful and diligent and their work and here to help and accommodate me and my eight month old child while we waited they were kind enough to lend me their phone charger More

by SARAHT0602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toledo
Nov 02, 2024 -

Bill Ray Nissan responded

Hi Saraht0602, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

October 31, 2024

Not sure if I will come back, over priced for the work done, not happy More

by SHAWNVARGHAIZADEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darryl Driver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Bill Ray Nissan responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 831-1318.

October 31, 2024

We have purchased at least 5 or6 Nissan Sentra's from Bill Ray Nissan over the last 12 years. The service department had a difficult time finding our extended warranty, then accused me of having my ca More

by MAGUKS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Nov 02, 2024 -

Bill Ray Nissan responded

Hi Maguks41, we regret to hear that you are displeased with your recent experience with us. Please contact Richard Morris at your convenience he is the Service Director 407-831-1318 ext.238 Thank you

October 31, 2024

Juan, Art and the entre service department were very kind and professional. They took time to explain things and answered all my questions. More

by RICKLDEBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 31, 2024

This was my final appointment of 3 and everything was handled professionally and courtesly. I highly recommend Bill Ray Nissan More

by RICKLDEBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 30, 2024

Excellent service! Employees were extremely helpful and kind enough to do a vehicle inspection with very little notice! Greatly appreciated! More

by TEXASHUTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Nov 02, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 30, 2024

Collision shop was very thorough, informative and knowledgeable. Reviewed collision damage and explained repair process. Car completed on time. Results looked great. Assisted with loaner car pick up More

by EUGENESLUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 02, 2024 -

Bill Ray Nissan responded

Hi Eugenesluss, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

October 30, 2024

The reception was awesome. All my information was ready and in place. Because I wasn't waiting, I was given all the information when I was ready to leave. More

by BLESSED_NOT_STRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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