Bill Ray Nissan - Service Center

Customer service and communication needs improvement. 2nd time same level of service. Not planning on using this location in future. What a change since I purchased years back 2nd time same level of service. Not planning on using this location in future. What a change since I purchased years back More

Fast and friendly service where they engage their customers throughout the ful l journey of the service customers throughout the ful l journey of the service More

Really nice people who take good care of your car. Also, I appreciate the text updates. Also, I appreciate the text updates. More

I use to go for the great service. This time they keep my car for the day and it took me almost 5 calls to get a response on when would it be ready. They did complete the oil change an This time they keep my car for the day and it took me almost 5 calls to get a response on when would it be ready. They did complete the oil change and service but fail to do a good inspection of the car as one of the stop lights (back passenger side ) was out I called ahead before picking it up for the light they told me they did not checked but they will before I arrived they found out that I was corrrct the light needs replacement but they were swamped with work they told me they would send me a quote and that I could either wait now or come tomorrow to have the light replaced I left and have not yet received any quote or follow up I am going to replace the light myself but gets me thinking of the so call 100 plus inspections are actually done because the lights you will think alongside the vehicle fluid are a no brainer to check and find issues right out of the get go. So is it really worth go to Nissan for the service as I can have it down way cheaper elsewhere? More

I have not used the service department yet but I was given a tour of this department by Sierra and everyone seemed nice. given a tour of this department by Sierra and everyone seemed nice. More

Very easy purchase. No games. I wish this didn't have a 15 word minimum No games. I wish this didn't have a 15 word minimum More

A b c d e f g h I j k l m n o More

Robert Simmons was very helpful and came across honest in his recommendations on what needed to be done on my car. He also honored my coupons and I didn't feel overcharged. his recommendations on what needed to be done on my car. He also honored my coupons and I didn't feel overcharged. More

Very polite and professional, all the dealerships I have dealt with in the past for service did not provide this level of service and I appreciate that. I look forward to doing business with them again in t dealt with in the past for service did not provide this level of service and I appreciate that. I look forward to doing business with them again in the future. More

Tyler was Very understanding of our problem And went overboard to fix it Thank you. overboard to fix it Thank you. More