Bill Ray Nissan - Service Center

The service advisor that I was scheduled to meet was unavailable when I arrived for my appointment and Robert Simmons observed me waiting and came to get my process started and get my Rogue serviced. He unavailable when I arrived for my appointment and Robert Simmons observed me waiting and came to get my process started and get my Rogue serviced. He was very professional, friendly and informative throughout . He made the entire process a good experience. More

VERY PROFESSIONAL AND FRIENDLY. WOULD RECOMMEND THIS DEALER TO ANYONE LOOKING TO PURCHASE A NEW OR USED CAR. WOULD RECOMMEND THIS DEALER TO ANYONE LOOKING TO PURCHASE A NEW OR USED CAR. More

I brought my car in for a recall and to have my check engine light evaluated. They stated it would be $195 to run diagnostic, but if I get any repairs that would go towards the cost. I got a text running engine light evaluated. They stated it would be $195 to run diagnostic, but if I get any repairs that would go towards the cost. I got a text running through everything that came up with my car for the diagnostics and critical maintenance needed. I want to get a few things done, but the fine print was the $195 would only apply to what the original concern was and not any critical maintenance service options. Would have been nice to have this clearly explained. Left paying $223 for a receipt. More

They replaced the transmission, and 4 days later the car had the same problem - it wouldn't go when we pressed the accelerator. They had it for 3 weeks, drove it 50 miles, never found a problem. Now I hav had the same problem - it wouldn't go when we pressed the accelerator. They had it for 3 weeks, drove it 50 miles, never found a problem. Now I have a car I'm afraid to drive after spending 6K to fix. More

Great service. Very courteous. I will be back. Everyone was very polite. Good job everyone. Very courteous. I will be back. Everyone was very polite. Good job everyone. More

Very friendly experience and informative from beginning to end and I will return. My service was also completed in a timely manner and I was informed of everything I needed for my vehicle with honesty. Th to end and I will return. My service was also completed in a timely manner and I was informed of everything I needed for my vehicle with honesty. That's not always easy to come by and thank you Bill Ray Nissan and Jake More

Everyone was absolutely helpful and diligent and their work and here to help and accommodate me and my eight month old child while we waited they were kind enough to lend me their phone charger work and here to help and accommodate me and my eight month old child while we waited they were kind enough to lend me their phone charger More

Not sure if I will come back, over priced for the work done, not happy done, not happy More

We have purchased at least 5 or6 Nissan Sentra's from Bill Ray Nissan over the last 12 years. The service department had a difficult time finding our extended warranty, then accused me of having my ca Bill Ray Nissan over the last 12 years. The service department had a difficult time finding our extended warranty, then accused me of having my car hit by another (where the crack is it is impossible for that to have happened). Once I had spent hours in your service department the extended warranty was finally found and an appointment to have a backup sensor replaced for the next day. When I got there for my appointment the next day, no paperwork had been left about my appointment! This is not my first time having issues with the service department there. I would think that a legacy customer would rate better treatment! This is why we have not purchased another car from you, nor do we intend to in the future. More

Juan, Art and the entre service department were very kind and professional. They took time to explain things and answered all my questions. and professional. They took time to explain things and answered all my questions. More