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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,233 Reviews

1,233 Reviews of Bill Ray Nissan - Service Center

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November 04, 2024

Service rep Darryl was friendly and kept me updated on status of my vehicle. He also explained what services were needed. Repairs were done in a timely manner. More

by JAYDIG04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Bill Ray Nissan responded

Hi Jaydig04, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

November 04, 2024

My service rep, Juan, was easy going and nice to work with. I saw other techs acting over the top and pushy, but Juan was the opposite. He showed me the recommended items and we talked about a plan to ge More

by STEPHANIEBRUHA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2024

Quick drop off, quick return for. Scheduled service. I like the texts for the recommended services. More

by DJMETZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Nov 05, 2024 -

Bill Ray Nissan responded

Hi Djmetzler, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

November 03, 2024

Efficient, professional, and great communication through the whole process. Darryl was great and I will bringing my Titan here for the foreseeable future. More

by JBRIDGES05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

The service advisor that I was scheduled to meet was unavailable when I arrived for my appointment and Robert Simmons observed me waiting and came to get my process started and get my Rogue serviced. He More

by KIRKMOON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

VERY PROFESSIONAL AND FRIENDLY. WOULD RECOMMEND THIS DEALER TO ANYONE LOOKING TO PURCHASE A NEW OR USED CAR. More

by JVINDETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Conley
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

I brought my car in for a recall and to have my check engine light evaluated. They stated it would be $195 to run diagnostic, but if I get any repairs that would go towards the cost. I got a text running More

by JAIMEDALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Nov 06, 2024 -

Bill Ray Nissan responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Bill Ray Nissan Richard Morris Service Director (407) 831-1318 ext.238

November 02, 2024

They replaced the transmission, and 4 days later the car had the same problem - it wouldn't go when we pressed the accelerator. They had it for 3 weeks, drove it 50 miles, never found a problem. Now I hav More

by ROBERT_HAMOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Carcamo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Bill Ray Nissan responded

We would like the opportunity to address your concerns. Please reach out to us directly at (407) 831-1318 when you have a chance. Thank you, and we look forward to hearing from you. Richard Morris 407-831-1318 ext.238 Service Director

November 02, 2024

Jake was the rep who helped me he was very helpful and pleasant that’s way I continue to bring my car for service More

by STEVENCIBULSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 01, 2024

Great service. Very courteous. I will be back. Everyone was very polite. Good job everyone. More

by ED60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli.
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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