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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,228 Reviews

1,228 Reviews of Bill Ray Nissan - Service Center

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November 06, 2024

Came in to replace an unfixable tire and Jake at service took care of me, he made sure that he had what he needed to take care of my car, and took him no time to accomplish the task. He understood my sense More

by Ernesto Aguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Juan Cardona
Nov 08, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

Mr. Darryl Driver is absolutely one of the best service advisors I have ever encountered in my 77 years of life. I was extremely impressed with the extensive knowledge Darryl exhibited in the automotive fi More

by mmarinomifoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bill Ray Nissan responded

Mmarinomifoods, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Ray Nissan!

Nov 07, 2024 -

mmarinomifoods responded

I absolutely agree and I am totally receptive of having my reviews posted publicly.

November 05, 2024

Great service nice follow up, so far everything is working as expected. Good service adviaor More

by SHAWNVARGHAIZADEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

Customer service helped me out super quick! They are always pleasant and responsive to customers! More

by BRIANNA G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Bill Ray Nissan responded

Hi Brianna G, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

November 04, 2024

Service rep Darryl was friendly and kept me updated on status of my vehicle. He also explained what services were needed. Repairs were done in a timely manner. More

by JAYDIG04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Bill Ray Nissan responded

Hi Jaydig04, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

November 04, 2024

My service rep, Juan, was easy going and nice to work with. I saw other techs acting over the top and pushy, but Juan was the opposite. He showed me the recommended items and we talked about a plan to ge More

by STEPHANIEBRUHA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2024

Efficient, professional, and great communication through the whole process. Darryl was great and I will bringing my Titan here for the foreseeable future. More

by JBRIDGES05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2024

Quick drop off, quick return for. Scheduled service. I like the texts for the recommended services. More

by DJMETZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Nov 05, 2024 -

Bill Ray Nissan responded

Hi Djmetzler, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

November 02, 2024

Jake was the rep who helped me he was very helpful and pleasant that’s way I continue to bring my car for service More

by STEVENCIBULSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

The service advisor that I was scheduled to meet was unavailable when I arrived for my appointment and Robert Simmons observed me waiting and came to get my process started and get my Rogue serviced. He More

by KIRKMOON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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