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1,233 Reviews of Bill Ray Nissan - Service Center
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Verified Customer
July 06, 2024
My experience was very satisfactory. CJ was very attentive and explained all of the service issues related to my SUV. A very positive visit. CJ was very attentive and explained all of the service issues related to my SUV. A very positive visit. More
by MARYJOHN
Employees Worked With
Chevis Smith
July 06, 2024
Bill Ray have the best customer care and service department and there very professional. I always deal with Mr. D Driver he get my vehicles right every time he’s very professional and he cares abou department and there very professional. I always deal with Mr. D Driver he get my vehicles right every time he’s very professional and he cares about your vehicle needs. More
by DLCOUNCIL75
Employees Worked With
July 05, 2024
this is my rating overall. ..my service advisor was out and i was told by reception that no one was handling his calls...after 10 calls in 2 days, i was able...after leaving voi ..my service advisor was out and i was told by reception that no one was handling his calls...after 10 calls in 2 days, i was able...after leaving voicemails on voiceless recorders and calling back...Eli made sure that i was able to talk to Richard Morris to schedule pick up for my van which was ready. Reception is rude, unhelpful and really has no interest in helping....we are just a call that they can forward to an empty phone and get rid of...each time i called in, they were aware of my issue etc. and had no interest in customer service. Asking for a manager...there was no one available....This issue happens each time we service at Bill Ray. Maybe we will just buy card from the awesome sales team and service elsewhere...coming from someone whom has purchased 9 cars from Bill Ray...hmmmm More
by lynda0
Employees Worked With
Other Employees :
reception..girls answering the phone
July 04, 2024
JD was awesome, he was able to get me in the car I wanted with the payments I wanted! with the payments I wanted! More
by beth.martin0622
July 02, 2024
Robert Simmons was my advisor. He has helped me in the past also. He does a great job and is knowledgeable. He kept me informed with the progress of my vehicle. He has helped me in the past also. He does a great job and is knowledgeable. He kept me informed with the progress of my vehicle. More
by DEB0072
Employees Worked With
July 01, 2024
They are always ready to help without hesitation. Even when they don't benefit anything from the situation. Even when they don't benefit anything from the situation. More
by BEARDENKELLY3
June 30, 2024
The service on my vehicle was very good and professional. Thank you very much. Andres Thank you very much. Andres More
by MARTINEZANDRES1
Employees Worked With
June 30, 2024
The service was completed and diagnosis was accurately completed. My vehicle was throughly checked and the problem was resolved. completed. My vehicle was throughly checked and the problem was resolved. More
by NATHANIELJ1947
Employees Worked With
