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1,233 Reviews of Bill Ray Nissan - Service Center
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August 06, 2024
My service representative was polite and friendly. He did not pressure me to do services I didn’t intend to receive. Very positive. He did not pressure me to do services I didn’t intend to receive. Very positive. More
by TJARCARIO
Verified CustomerEmployees Worked With
August 06, 2024
Tony was very helpful in the servicing process and the technician did his best to chase the issue. technician did his best to chase the issue. More
by MANYFACESOFJEZ
August 04, 2024
These guys always do a great job. I don't have to wait long....they are quick and efficient. The staff is very friendly and helpful. This dealership is really good. I don't have to wait long....they are quick and efficient. The staff is very friendly and helpful. This dealership is really good. More
by KITPALAMA
Employees Worked With
August 03, 2024
Phil, Bo, JC and Joey. ..are professionals. No hard sell...very straight forward which is extremely rare. JC was very informative and made every effort to answer all questio ..are professionals. No hard sell...very straight forward which is extremely rare. JC was very informative and made every effort to answer all questions in detail. He took great lengths to go over the various options on the Rogue and made sure we were comfortable with our answers. If anyone I know is interested in a Nissan I will be sure to send them to Bill Ray. I've been a customer for at least 20 years. This was for a Rogue purchase. More
by GWESTON666
August 02, 2024
Upon arriving, everyone had something to do and it did not include greeting me. I was left in my car for a good 5 minutes, until a young man came and asked me to pull up; after that I was left again to wo not include greeting me. I was left in my car for a good 5 minutes, until a young man came and asked me to pull up; after that I was left again to wonder "what is next" 3-4 minutes went by and finally greeted by Robert. If the process is to remain in your vehicles until someone greets and direct you to the next phase - that was poorly executed. A person should never have to sit in their vehicle for 8-10 minutes waiting for direction and most importantly be greeted. More
by CMCKENZIE2
Employees Worked With
August 02, 2024
They did good work and got me in and out quickly, doing exactly what I asked and providing quotes on the tire replacement that I was not prepared to do at this time. exactly what I asked and providing quotes on the tire replacement that I was not prepared to do at this time. More
by LOUREENTS
Employees Worked With
Chevis Smith
August 01, 2024
First, they couldn’t give me status updates about my car. . . Couldn’t find it in the system. Then, when I picked up my car, they had lost my key lanyard. It had been removed from my car and put in another c . . Couldn’t find it in the system. Then, when I picked up my car, they had lost my key lanyard. It had been removed from my car and put in another car they were working on. Took an hour to locate my keys and I only received an “I’m sorry”. My confidence here used to be high but has absolutely plummeted after this recent experience. I’ll take my Nissan elsewhere going forward More
by SKRESNICK
Employees Worked With
August 01, 2024
I am very pleased with my experience at Bill Ray Nissan. Our sales person, Karim, made every effort to assist me in finding exactly what I was looking for. The entire process was a positive experience. Our sales person, Karim, made every effort to assist me in finding exactly what I was looking for. The entire process was a positive experience. More
by MARYJOHN
