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1,232 Reviews of Bill Ray Nissan - Service Center
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September 04, 2024
All and all the experience was good they advised me on a possible issue with an item. Then when I got my car was told in the car wash process they broke the antenna off but put it back. So that’s why no fiv possible issue with an item. Then when I got my car was told in the car wash process they broke the antenna off but put it back. So that’s why no five stars. More
by MSSPANIELS
Verified CustomerEmployees Worked With
Jake
September 04, 2024
I have been a loyal customer for years. I have always had excellent service. Thanks I have always had excellent service. Thanks More
by MVERVERIS
Employees Worked With
September 01, 2024
Dealership and Jowie, Technician, are scam artists. I brought my car in and was told I needed a brake light switch which cost me $168.00. However, I had to bring my car back 2 more different times (la I brought my car in and was told I needed a brake light switch which cost me $168.00. However, I had to bring my car back 2 more different times (last time it was towed in/ but before being towed Ryan, Service Advisor, told me the dealership would pay half of the tow and I agreed to half. Ryan now denies he said that because Eli informed me that if Ryan agreed he said that, the dealership would take half of the tow out of his check) for the same repair, and my car still is not working correctly. The 2 time I returned my car Eli, Service Assistant, talked me into having a diagnostic test which cost me an additional $200.00. After being charged for the diagnostic test, Eli arrogantly then told me "the dealership has gone as far as they can and they can't/refused to do anything else to my car" and come and get my car and pay now $326.00 dollars!!! What a RIP OFF!!! More
by docnel
Employees Worked With
Ryan (LNU), Service Advisor/Writer
September 01, 2024
Was on time for my appointment but was kept waiting by the service rep. At the pay point, the service rep handed me the wrong car keys and was not apologetic about it insisting it was my key. Service f the service rep. At the pay point, the service rep handed me the wrong car keys and was not apologetic about it insisting it was my key. Service failed to go look for my car and bring to me at the completion of my car service. When I finally pick up my car, the driver’s seat was wet and the car had not been wiped down as it was still dripping water. The socket that had been taken out of the glove box of my car was not returned to its rightful place. More
by UMEZ31
Employees Worked With
September 01, 2024
Facility was clean, quick turnaround, fair pricing. Effective communication throughout the entire process. Very satisfied. Effective communication throughout the entire process. Very satisfied. More
by PIERCEMARTINPAI
Employees Worked With
September 01, 2024
They are always a great company to deal with I . Highly recommend them for services as well as buying a new car. Highly recommend them for services as well as buying a new car. More
by MDEFOREST
Employees Worked With
September 01, 2024
Great communication. Was patient when I would call for updates with my questions and inquiries Was patient when I would call for updates with my questions and inquiries More
by JEANNETTE
Employees Worked With
September 01, 2024
Have taken multiple cars here for services over the years. Always an easy process. Pricing is straightforward and never feel pressured to have extra work done. years. Always an easy process. Pricing is straightforward and never feel pressured to have extra work done. More
by WAXPAPERSCISSORS
Employees Worked With
Tyler Kraemer
August 31, 2024
I always take my car to Nissan Service Center. Tyler is my adviser. He is very helpful, friendly and knowledgeable. Never disappoints. Thank you! Tyler is my adviser. He is very helpful, friendly and knowledgeable. Never disappoints. Thank you! More
by GISELLAOR
Employees Worked With
Tyler
