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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,232 Reviews

1,232 Reviews of Bill Ray Nissan - Service Center

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September 13, 2024

I have had my car with them 6 time for the same problem. Car keeps dying and never has been fixed. This last time they haven’t called to update for 10 days and I got no call back after calling service manag More

by TOM.ROSEBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Mahoney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Bill Ray Nissan responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Bill Ray Nissan (407) 831-1318

September 13, 2024

They were very helpful and answered all my questions. Gave me a ride when I had to leave my car More

by TDCHEERMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 16, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.Thank you again for your support. Sincerely ,Bill Ray Nissan

September 12, 2024

The Service Department at Bill Ray Nissan is outstanding. They are always ready to help us get checked in as soon as we arrive and treat us very kindly. More

by FLORIDAKENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.Thank you again for your support. Sincerely ,Bill Ray Nissan

September 12, 2024

The mechanics are lazy you have to watch them. They don’t do the work that they’re supposed to do. More

by CMCL157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Carcamo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Bill Ray Nissan responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 831-1318.

September 11, 2024

They always treated me like family and always take care of my complaints, I would recommend them to anyone More

by DLDCUBS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uriah Frisby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.Thank you again for your support. Sincerely ,Bill Ray Nissan

September 11, 2024

They always answer the phone. Their service is consistent. Their service personnel are very friendly and helpful. More

by SSMITH2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.Thank you again for your support. Sincerely ,Bill Ray Nissan

September 11, 2024

Friendly, professional, and not pushy about recommended services . They still offer shuttle service for certain areas while many dealerships do not offer anymore More

by DINKZAPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.Thank you again for your support. Sincerely ,Bill Ray Nissan

September 11, 2024

It was a sad experience to lose my car to someone driving through a red light but Bill Ray Nissan and Darren made it a bit less painful. I was treated well and all my questions were answered. Thank you! More

by Karenmichael2257
Recommend Dealer
Yes
Employees Worked With
Darren, collision
Sep 11, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.Thank you again for your support. Sincerely ,Bill Ray Nissan

September 10, 2024

My advisor was CJ smith. He was very professional, And I shared with him that the day of my appt I was in a time crunch and needed to be in and out. He had me out in a lil un More

by PWELKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Smith
Sep 10, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.Thank you again for your support. Sincerely ,Bill Ray Nissan

September 10, 2024

Richard Morris and his Service Professionals always take care of me and my family. The whole Dealership is filled with great customer focused people. The best dealership I’ve ever worked with! More

by WGILFEDDERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.Thank you again for your support. Sincerely ,Bill Ray Nissan

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