Bill Ray Nissan - Service Center

exceptional customer service My experience has been great here. I have had the ultimate customer service from Mrs. Erica! Whenever I need something she is there for me to help me My experience has been great here. I have had the ultimate customer service from Mrs. Erica! Whenever I need something she is there for me to help me out and get the job done. Only a phone call away and I am able to get what I need. Nissan has been great to me for quite a few years now. She’s very friendly and I’ve enjoyed the service. More

Lady of the service drive Every time I come to bill ray Nissan Erica is always attentive to me and my son, she makes sure that if I am going to be at the dealership long that Every time I come to bill ray Nissan Erica is always attentive to me and my son, she makes sure that if I am going to be at the dealership long that my son is occupied. She doesn’t try to sell Unnecessary work and only what is needed to maintain my vehicle . I recommend seeing Erica she really brightens your experience !!! I also need to shut out the service managers Richard Morris and John right for always being supportive and there when I need them More

Awesome customer service Couldn’t ask for any more service advisor Erica was awesome and knowledgeable on service advise just moved from Pennsylvania and was afraid and timid Couldn’t ask for any more service advisor Erica was awesome and knowledgeable on service advise just moved from Pennsylvania and was afraid and timid on bringing my vehicle to another dealership glad I did will be my new hometown dealership thanks Bill Ray Nissan More

Customer Service Erica is a wonderful person on a whole,everytime I take my car to nissan she makes sure I leave satisfied with a smile on my face. Erica is a wonderful person on a whole,everytime I take my car to nissan she makes sure I leave satisfied with a smile on my face. More

Customer Service The staff at Bill Ray Nissan is very welcoming,especially their Representative Erica! Erica is always,smiling,friendly and is very reliable! Anytime I The staff at Bill Ray Nissan is very welcoming,especially their Representative Erica! Erica is always,smiling,friendly and is very reliable! Anytime I come to get my vehicle serviced I look for her smiling face! She is very professional,knowledgeable and up to date with the latest info! If you are ever in the area or need a place to get your vehicle serviced,head to Bill Ray Nissan! More

Awesome Love this Dealer... spectacular customer service! Zach and Erika are the best about the rest! Respectful, kind and always bring a big smile! Amo e Love this Dealer... spectacular customer service! Zach and Erika are the best about the rest! Respectful, kind and always bring a big smile! Amo este Dealer... atención al cliente Espectacular! Zach and Erika son los mejores! Respetuosos, amables y siempre con una sonrisa! More

Periodic service Always dealing with Erica who takes such great care of me.Very friendly and goes out of her way to make it a pleasant experience. Always dealing with Erica who takes such great care of me.Very friendly and goes out of her way to make it a pleasant experience. More

She always makes sure you leave satisfied... I know a good customer service representative when I see one, and Ms.Ericka Dillion is sure one of them. I look forward to seeing her when ever I n I know a good customer service representative when I see one, and Ms.Ericka Dillion is sure one of them. I look forward to seeing her when ever I need to visit The dealership. She is a pleasure to work with. More

Great Service Experience! I just want to say how happy I am with my service visit today at Bill Ray Nissan. Erica was very nice and attentive to me throughout the service. She I just want to say how happy I am with my service visit today at Bill Ray Nissan. Erica was very nice and attentive to me throughout the service. She made sure I had everything I needed while I was waiting and helped to get me on my way as quickly as possible. More

Why Erica Dillion is an Immeasurable Asset. I arrived mid-afternoon, without an appointment in need of an oil change and "Look Over for Problems." Erica greeted me and reported to me that one of I arrived mid-afternoon, without an appointment in need of an oil change and "Look Over for Problems." Erica greeted me and reported to me that one of my tire valves was in need of replacement because it wouldn't register with the electronic system when my tire pressure was out of range. This could be replaced for a big dent in my wallet. However, the tire steem wouldnt leak and I could check my tire pressure myself, every 4 weeks and add pressure if needed. As a "Self Confessed" mechancial Dunder Head, she offered to have me drive in and she would check the pressure for me. She made it easy for me to come back and saved me some meaningful money. She is very Custome Centric, and puts herself in the customers shoes. In short she has great Emotinal Intelligence. I Trust Her!!!!! More