Bill Ray Nissan - Service Center

I love Erica!!!! Erica is sooooo amazing!!! I love how she always, always, always, caters to me needs and she’s just a great person overall!!! Her customer service is Erica is sooooo amazing!!! I love how she always, always, always, caters to me needs and she’s just a great person overall!!! Her customer service is excellent, she always knows how to take care of me and if she’s not able to help me at that moment, she hands me off to another great person that takes good care of me as well. Then of course she checks on me to make sure I’m good!!! I love her to pieces!!! More

Exceptional experience!!! Miss Dillon is simply amazing! Very patient and fluent with her knowledge. Kept me informed the entire experience and always made sure I was taken car Miss Dillon is simply amazing! Very patient and fluent with her knowledge. Kept me informed the entire experience and always made sure I was taken care of! See Erica in service !!! More

Service Department Can never get to service department on phone, when you are transfer they never pickup. Also going online to request cost for tire replacement, instead Can never get to service department on phone, when you are transfer they never pickup. Also going online to request cost for tire replacement, instead of getting service to respond , all I got was sales people wanting to sell me a new car. More

Dead battery Spent $15000 on Nissan frontier. 2rd time i drove car battery died. Told me battery warranty expired. Why sell truck with expired warranty. Thanks for Spent $15000 on Nissan frontier. 2rd time i drove car battery died. Told me battery warranty expired. Why sell truck with expired warranty. Thanks for nothing More

Extremely professional service center. I went Bill Ray after really and extremely Bad experience with universal NIssan who hold my car for 3 days and finally they gave my car back Unfixed s I went Bill Ray after really and extremely Bad experience with universal NIssan who hold my car for 3 days and finally they gave my car back Unfixed saying sorry we can’t do anything with your car . After 5 days I went Bill Ray I dropped off my car @ 1:00 pm I get bake my car done fixed already @ 3:00 pm same day . Wow wow What an amazing and professional service Bill Ray have . they care of everything about customer service specialty the service manager JOHN WRIGHT he is a professional Advisor he exactly kno what he’s doing. i am so satisfied with Bill Ray professionalism and kind Service . Just wanna say thanks Bill Ray. Thanks JHON And big fat thanks for the technician how worked on my car sorry I don’t know his name . And definitely and with out any doubt I’ll recommend Bill Ray NIssan for everybody I know . And also definitely and with out any doubt or hesitating I’ll NOT recommend universal NIssan to anyone they’re far away of the professionalism and customer services knowledge. Thanks again Bill Ray. Thanks John . More

Great Customer Service The team at Bill Ray Nissan (Erica and Darren) worked together to make my experience easy and stress free. Had a bump in the road that Erica made the The team at Bill Ray Nissan (Erica and Darren) worked together to make my experience easy and stress free. Had a bump in the road that Erica made the best of and Darren made sure everything was done correctly. They both were very communicative and there to help anyway they could. I will request them both if I have to go back. More

Outstanding customer engagement Erica always provides outstanding customer service. She consistently goes above & beyond to ensure I leave the dealership highly satisfied! She has a Erica always provides outstanding customer service. She consistently goes above & beyond to ensure I leave the dealership highly satisfied! She has a personal connection with her customers which leads to them wanting to return to Bill Ray Nissan. More

Friendly and fast service very knowledgeable Erica Dillion is a excellent service rep. She really makes you feel confident about any service that’s being done on your vehicle! 5 stars Erica Dillion is a excellent service rep. She really makes you feel confident about any service that’s being done on your vehicle! 5 stars More

BEST SERVICE EVER!!! If you go to this dealership, make sure to ask for Erica!!! She is such an awesome person to work with, and she makes sure that all of your concerns f If you go to this dealership, make sure to ask for Erica!!! She is such an awesome person to work with, and she makes sure that all of your concerns feel accounted for. She will go above and beyond to make sure everything is done the right way and treats you with respect. More

Erica Excellent Customer Service It was a very good experience, no stress. They made us feel as thought they were doing everything it took to make us feel almost like family. Everythi It was a very good experience, no stress. They made us feel as thought they were doing everything it took to make us feel almost like family. Everything with a smile and courtesy, Excellent job!! thank you More