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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,233 Reviews

1,233 Reviews of Bill Ray Nissan - Service Center

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September 29, 2023

Everyone was very pleasant and kept me updated on the servicing of my car, I appreciate that coffee is available during the wait and also that the desktop computers are available for customer use. More

by JOYCEAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Bill Ray Nissan responded

we are very happy to have provided you with such a positive experience!

September 29, 2023

Zach D. has always taken wonderful care of me and my car. He is so caring and understanding of any issues I may have. My transmission went and my a/c also More

by LARCO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Bill Ray Nissan responded

we are very happy to have provided you with such a positive experience!

Oct 02, 2023 -

LARCO18 responded

You may share my statement above. I must admit that I am praying and hoping that nothing more will be happening to my vehicle. Can't affort the cost. BILL RAY NISSAN is the BEST dealer around.

September 28, 2023

They were very thorough on the inspection. Very friendly and helpful staff, especially for how busy it was. More

by JAREDWILL2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Bill Ray Nissan responded

Thank you so much for your positive comments about Bill Ray Nissan!

Sep 30, 2023 -

Bill Ray Nissan responded

We appreciate your positive review about your recent experience with us!

September 28, 2023

I had an appointment scheduled and it took three hours for oil change and tires to be rotated. More

by SRUNNION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Conley
Sep 29, 2023 -

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you. Thank you Kimberly Ellis Owner Loyalty Manager

September 28, 2023

It is always a pleasure to work with my service manager, Robert Simmons. He kept me well informed during the process. More

by KIMHADDOCKMLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Bill Ray Nissan responded

,Thank you so much for your positive comments about Bill Ray Nissan! Thank you Kimberly Ellis Owner Loyalty Manager

September 28, 2023

Had wait a while but was kept informed of the progress being made and it worked out well More

by BALBADCHKAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2023

Tony was great and super helpful but the price was ridiculous especially for what was done and on top of that they put the parts together sloppy and I had to fix it and put it back together myself. More

by Rob T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you. Thank you Kimberly Ellis Owner Loyalty Manager

September 27, 2023

Fast quick service, knowledgeable, respectful of all needs does not try to oversell on service. Only recommended things More

by SCBSERVICES2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 29, 2023 -

SCBSERVICES2014 responded

As always 💯 on point with communication and timely service.

September 27, 2023

conveniently located excellent customer service every clean coffee area and snacks nice display of nissan caps hoodies, sweaters More

by TORRESG42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Fix
Sep 29, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 30, 2023 -

Bill Ray Nissan responded

Hi Torresg42, thank you so much for your positive comments about Bill Ray Nissan!

September 26, 2023

Rico was a pleasure as my service manager. He was informative, friendly and enthusiastic. This is my 4th car that I have purchased and had serviced at Bill Ray, and the work has always been ex More

by HEGOODSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD McClean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico, sales manager
Sep 30, 2023 -

Bill Ray Nissan responded

Hegoodson, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Ray Nissan!

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