Bill Ray Nissan - Service Center

Jake Fowler was a very helpful advisor. He was attentive, listened to my questions and answered my questions kindly. Thank you Jake for making my experience so pleasant and taking the tim He was attentive, listened to my questions and answered my questions kindly. Thank you Jake for making my experience so pleasant and taking the time to make me feel like a valuable customer. All the staff was nice as well, very friendly and someone even offered me free popcorn and was kind enough to bring it to me in the the waiting room (didn't get his name though). That was nice of him. More

Arrived at 730 wasn’t til 925am that I asked for status of my vehicle that it was braught back into the shop….. not even 15 mins later it was diagnosed. Just curious what was happening the 2 hrs I just sa of my vehicle that it was braught back into the shop….. not even 15 mins later it was diagnosed. Just curious what was happening the 2 hrs I just sat there with my kid in the waiting area. Didn’t get an apology either More

Quick schedule. Good professional service. Very helpful the customer service. Appreciate your service. Thankful for you support Good professional service. Very helpful the customer service. Appreciate your service. Thankful for you support More

Extremely helpful and informative. They had great customer service and support. Really easy to work with They had great customer service and support. Really easy to work with More

Bill Ray Nissan very pleasant nice and clean every one was very helpful the customer lounge clean and inviting was very helpful the customer lounge clean and inviting More

Easy to schedule. Prompt service. Easy to pickup my car. I’ve been coming here for years. Great service! Prompt service. Easy to pickup my car. I’ve been coming here for years. Great service! More

Good reliable service, service advisor Ryan was professional in handling me and my Rouge. Thank you professional in handling me and my Rouge. Thank you More

Very professional Collision Staff. Repainting was completed and promised. Results of the repainting are excellent. Repainting was completed and promised. Results of the repainting are excellent. More

Robert was the rudest and most awful service advisor that I've ever had at Nissan. The car had an oil leak and was leaking oil profusely and he still released it knowing all of this. He argued with me and ca I've ever had at Nissan. The car had an oil leak and was leaking oil profusely and he still released it knowing all of this. He argued with me and called me and my mom a liar stating that "We rushed him so he didn't have enough time to look at the car the frist time it was brought in". This is a false claim and he needs a lot of customer service training. He is not customer centric and he had a lot of attitudes towards me and I feel like I was being mistreated. He even had the nerve to say " I don't know what's wrong with your mother". He does not have any respect for his clients. I've always had good experiences at Bill Ray but this by far was the worst. DO NOT PUT HIM AS MY SERVICE ADVISOR EVER AGAIN!. More

Excellent service. Treated better and prices are better than Infinity. Very professional staff. No surprises. Treated better and prices are better than Infinity. Very professional staff. No surprises. More