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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,230 Reviews

1,230 Reviews of Bill Ray Nissan - Service Center

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October 08, 2023

Received a no hassle service, Great service and staff. Exceeded my expectations. Keep up the great work!! More

by ANNMAHONEY91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Bill Ray Nissan responded

Annmahoney91, we're happy to hear you had such a positive experience with our team!

October 08, 2023

My car wasn’t fixed correctly and there was no communication in regards to my vehicle More

by Mbenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Amador
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

The last two times I’ve bought my car in for an oil change I have had to wait for an hour and a half-and both times I had an appointment. Also I feel like unnecessary repairs are recommended. More

by MJSUMMERS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Mahoney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Bill Ray Nissan responded

Mjsummers1950, thank you for bringing this matter to our attention. We regret that you had a negative experience.

October 06, 2023

They have great service great timing great knowledge also they let you know what's wrong with your vehicle time what needs to be there More

by ROOSEVELTHOWARD09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Conley, Ricco Shelly, Zach Villalobos
Oct 10, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. See you next time. Have a great day!

Oct 10, 2023 -

ROOSEVELTHOWARD09 responded

Thank you for being such a careful be being a associate dealership representative you really did a great job on the vehicle and I want to thank everybody Tony all the way down to the technician a service communication everybody

October 05, 2023

Great customer service and a nice waiting area with coffee/water. The staff is very friendly and the prices are fair. Robert kept me updated on the service and if I needed to have the recall repair do More

by BFLY3672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Bill Ray Nissan responded

Hi Bfly3672, we are very happy to have provided you with such a positive experience! We will see you next time.

October 05, 2023

Zack Dambough and the technician who worked on my car were terrific. They went above and beyond what was required. Fantastic customer service! More

by WBAVERY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Bill Ray Nissan responded

Hi Wbavery35, we are very happy to have provided you with such a positive experience!

October 05, 2023

Easy to make an appointment, met by friendly employees and feel confident my issues will be resolved More

by SYLVIAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Bill Ray Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience.

October 04, 2023

It’s always a great experience here at B R especially with JD and Phil and now with Bo R. Will always recommend BR hands down. This is our 5/6 vehicle from here. Hope to continue and always appreciative More

by UBAIDJOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD McClean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Conley
Oct 05, 2023 -

Bill Ray Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Ray Nissan!

October 04, 2023

I purchased my Nissan Murano from Bill Ray Nissan in 2020. I come here for all of my service needs. This location is exceptional! More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Bill Ray Nissan responded

We are very happy to have provided you with such a positive experience!

October 04, 2023

Darrell at the service center is the best we have always had good luck with him dealing with our car. More

by MARKANDJUNEBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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