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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,233 Reviews
Call Service Center (407) 831-1318

1,233 Reviews of Bill Ray Nissan - Service Center

Sort by
October 25, 2023

They kept me updated and was happy with the customer service I received. Great service. More

by YVETTE372003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2023

Service here means giving an opportunity to them to make more money from customers, that’s all. Only reason I go here is because its nearby More

by APURVARANJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Chambers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you.

October 24, 2023

From start to finish you get great customer service. Advisors are polite, straightforward and they keep you in the loop as car is serviced. More

by JOSE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

October 24, 2023

Great service and very through with vehicle needs even for a walk in like me. More

by ariane_marie06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grimm
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Oct 25, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 24, 2023

Rico was amazing, he took care of my boyfriend car like it was his own. More

by BRIBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricco Shelly
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Oct 25, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2023

Very professional and excellent service. Was in and out of there in a timely manner. More

by JAVED MONSEGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Conley
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Oct 24, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 22, 2023

Need better customer service when new people show up for service. I was ignored by the advisors for about 10 minutes. I realize they are busy but at least acknowledge me and tell me someone will be with me More

by KFISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recognize pictures of service dept
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Oct 23, 2023 -

Bill Ray Nissan responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (407) 831-1318 to discuss this further.

October 22, 2023

On time- explained what needed to be done on my car. Free car wash- excellent service More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

October 22, 2023

Great service and communicationand in keeping me informed of thevtime line for my vehicle being repaired More

by ZAVON.SALMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

October 22, 2023

This service department is the best around. I would recommend this dealership to anyone who has a nissan. thank you, gloria More

by GFBARCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

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