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Bill Ray Nissan
Longwood, FL
1,702 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,702 reviews
September 02, 2024
Working with Uraih and Bill Ray Nissian was a pleasure. Buying a new car is never fun, but they made the process as painless as possible. Buying a new car is never fun, but they made the process as painless as possible. More
by CTiffany727
Verified Customer
September 02, 2024
My wife and I had the best experience buying a new truck at Bill Ray Nissan. Our sales specialist Karim was awesome! He was engaged from start to finish and he was a joy to work with. The entire team at Bil at Bill Ray Nissan. Our sales specialist Karim was awesome! He was engaged from start to finish and he was a joy to work with. The entire team at Bill Ray Nissan was fantastic. Thank you so much for helping us get into the vehicle we wanted. More
by JACKIE&ARI
September 01, 2024
Great communication. Was patient when I would call for updates with my questions and inquiries Was patient when I would call for updates with my questions and inquiries More
by JEANNETTE
Employees Worked With
September 01, 2024
Have taken multiple cars here for services over the years. Always an easy process. Pricing is straightforward and never feel pressured to have extra work done. years. Always an easy process. Pricing is straightforward and never feel pressured to have extra work done. More
by WAXPAPERSCISSORS
Employees Worked With
Tyler Kraemer
September 01, 2024
Facility was clean, quick turnaround, fair pricing. Effective communication throughout the entire process. Very satisfied. Effective communication throughout the entire process. Very satisfied. More
by PIERCEMARTINPAI
Employees Worked With
September 01, 2024
They are always a great company to deal with I . Highly recommend them for services as well as buying a new car. Highly recommend them for services as well as buying a new car. More
by MDEFOREST
Employees Worked With
September 01, 2024
Dealership and Jowie, Technician, are scam artists. I brought my car in and was told I needed a brake light switch which cost me $168.00. However, I had to bring my car back 2 more different times (la I brought my car in and was told I needed a brake light switch which cost me $168.00. However, I had to bring my car back 2 more different times (last time it was towed in/ but before being towed Ryan, Service Advisor, told me the dealership would pay half of the tow and I agreed to half. Ryan now denies he said that because Eli informed me that if Ryan agreed he said that, the dealership would take half of the tow out of his check) for the same repair, and my car still is not working correctly. The 2 time I returned my car Eli, Service Assistant, talked me into having a diagnostic test which cost me an additional $200.00. After being charged for the diagnostic test, Eli arrogantly then told me "the dealership has gone as far as they can and they can't/refused to do anything else to my car" and come and get my car and pay now $326.00 dollars!!! What a RIP OFF!!! More
by docnel
Employees Worked With
Ryan (LNU), Service Advisor/Writer
September 01, 2024
Was on time for my appointment but was kept waiting by the service rep. At the pay point, the service rep handed me the wrong car keys and was not apologetic about it insisting it was my key. Service f the service rep. At the pay point, the service rep handed me the wrong car keys and was not apologetic about it insisting it was my key. Service failed to go look for my car and bring to me at the completion of my car service. When I finally pick up my car, the driver’s seat was wet and the car had not been wiped down as it was still dripping water. The socket that had been taken out of the glove box of my car was not returned to its rightful place. More
by UMEZ31
Employees Worked With
September 01, 2024
On the internet, I was looking for info about the Leaf, and had to give my name and phone number. Then I got a text from David Cayne. Directly, he asked what I was buying and the price, then offered some and had to give my name and phone number. Then I got a text from David Cayne. Directly, he asked what I was buying and the price, then offered something better for less. Bill Ray dealership didn't have the car, but they got one very quickly. When I came in to purchase it, David and his team did everything possible to help me enjoy my new car. The team was the test drive guy who explained the car's many features to me, and the finance guy with an elecronic desktop displaying the documents for me to sign electronically, which was a speedy process (considering how many documents there). More
by john.b.arky
Employees Worked With
Other Employees :
Roberto (Leaf features expert), David Cayne's financial guy
