Bill Ray Nissan

First off there are plenty of dealers that want to help you but as soon as they have you you are not priority. I was switched to 2 different dealers and in between that wait an hour and a half till Jose ca you but as soon as they have you you are not priority. I was switched to 2 different dealers and in between that wait an hour and a half till Jose came and helped me. Found a car agreed on a payment and i just had to go home and bring my paperwork. I was told to come back and they would have the car ready for me. When i came back the car got sold and i had no idea. I guess someone came along after me and wanted the car right away and i they sold it. Then Jose says "but dont worry we can find you something else" but since my credit wasnt the best they only gave me two options initally and when the first dealer Bo was helping me i would ask questions and he said "you sure have a lot of questions" i thought he was kidding but when he turned around and walked away and started helping someone else i guess he was serious. Thats when i was going to leave and Jose came around. The customer service sucks and i would never recommend them to anyone. They didnt make me feel like i was getting the best deal or that the car i was getting was a great car. I guess its a good thing they sold it. I went to Honda and got a better deal More

Waited 1.5 hours for an oil change I had made an appointment for. Dealership is very old and outdated. When their cable went out while I was waiting and I asked why it was out a salesman said well w appointment for. Dealership is very old and outdated. When their cable went out while I was waiting and I asked why it was out a salesman said well why didn't you just bring a book? Terrible customer service, speed, and atmosphere. I will make the drive to a different dealer for all maintenance in the future! More

I would just like to say I had been car shopping for my daughter for about a month . I had gone to several dealerships looking for the right car. I had gone to Bill Ray 2 weeks prior to this visit and left daughter for about a month . I had gone to several dealerships looking for the right car. I had gone to Bill Ray 2 weeks prior to this visit and left very frustrated with a very pushy salesman and swore I would never go back. After seeing another car in the paper I decided to go back and try again. I am very thankful that I did. I got the pleasure of dealing with a wonderful salesman by the name of Freddie Richardson Jr. . Freddie went above & beyond his job duties. He was a very honest saleman who truly cares about the happiness of his customers. Even after purchasing the car Freddie has called just to make sure that everything was ok with the car, and to see if we had any questions. Freddie is a truly a wondeful saleman & it was a pleasure doing business with him . And I will definately go back & see Freddie when we are ready to make another purchase. I will also be sending anyone & everyone Freddie's way. More

My husband and I worked with Freddie (salesman) when we were buying a new car this past weekend. He was excellent, very helpful, friendly and knowledgable. He was not pushy in anyway and helped us to get were buying a new car this past weekend. He was excellent, very helpful, friendly and knowledgable. He was not pushy in anyway and helped us to get the best deal possible. We were happy with the dealership in general, we got a good price on the car and a good deal on our trade in! We would definately recommend this dealership! More

I came to Bill Ray Nissan because I was not approved for a car without having a co-signer from a couple of dealerships (including another Nissan dealership); however, I was determined to own a car because o a car without having a co-signer from a couple of dealerships (including another Nissan dealership); however, I was determined to own a car because of the 4th of July sale that was going on that weekend. Mind you, my 2005 Monte Carlo was not in great shapes mechanically, but it looked good on the outside minus a few cosmetic mishaps. Nevertheless, there were no major dents on the vehicle that was noticable. When I called Bill Ray Nissan and spoke to John B, I already had done my homework and John knew it. I had 179,000 miles on the car, still had $10,000 to pay off and my vehicle was not worth $2,0000. Well, suffice it to say, despite all that going for me, I knew I was credit worthy to get approved for a new Nissan Altima or Maxima. This was not an easy sale for the staff of Bill Ray Nissan and I was not an easy customer to deal with. First of all, it was a question of how much money I was limited to spend per month on the vehicle and the cost of what I had to put down was ill afforded. However, we both negotiated heavily for what we wanted and it (the deal) was too good to turn down. I was approved for a reasonable down payment, 8% interest rate, they were PAYING THE BALANCE on my vehicle and gave me an additional discount on the Nissan Altima for the amount of money I was willing to spend on a monthly basis!!! This deeal could not be passed up and I found it within my financial power to come up with the required deposit. Well, the car is a deeal come true and I am immensly happy with it. I am also happy for the realationship I have built with the staff and organization. These are a great group of individuals who work hard for their sales and do not pull any punches. I would purchase another Nissan automobile from this dealership and I would recommend anyone who want to buy a car to come see these guys first. THANK YOU. More

Employee Ken Bridwell persuaded me to "rent" a car from Enterprise while my truck was in the service shop. I drove the car 27 miles, put gas in it and returned it to Ken at the Bill Ray Nissan dea car from Enterprise while my truck was in the service shop. I drove the car 27 miles, put gas in it and returned it to Ken at the Bill Ray Nissan dealership. He checked out the vehicle and said it was fine. I gave him the keys, paid for the repairs to my truck and left. 24 hours later I received a rude phone call from Enterprise manager Jon Danko accusing me of damaging the vehicle. Impossible; it was unharmed when I returned it. I asked John Snoke, director of service dept at Bill Ray to help me out. He shrugged and said it was not his problem even though his employee suggested the rental,his employee said I could return it to the dealership and his employee checked the car out upon return. Enterprise's peoole were unprofessional and just plain mean. They are going to try to cheat me out of nearly $400 to repair a dent in a car that didn't exist when I returned it. Eveyone says it is my responsibility to pay for this. I hate the way Bill Ray Nissan and Enterprise sneer at single women...and it is nothing new to me. I get cheated often and I can't seem to do much about it baecause I need to have work done on my truck. More

We purchased a Sentra from Freddie at Bill Ray Nissan. He gave us excellent service, kept his word and his follow up after the sale has been wonderful. We would recommend Bill Ray Nissan and Freddie to our f gave us excellent service, kept his word and his follow up after the sale has been wonderful. We would recommend Bill Ray Nissan and Freddie to our friends. More

The location was convienient to get to. The dealership atmosphere was clean and the employees were professional. I was cheerfully greeted by Freddie (sales person). He was very knowledgeable about all the atmosphere was clean and the employees were professional. I was cheerfully greeted by Freddie (sales person). He was very knowledgeable about all the vehicles I showed interest in. He was also very patient when showing me the vehicles I wanted to see and answering the numerous questions I asked. I would recommend this dealership and sales person to anyone. More

I have been to Bill Ray Nissan on many occassions for sales, service and the body shop. I just recently took my car back for repairs and on every occassion I have never had anything but FANTASTIC service sales, service and the body shop. I just recently took my car back for repairs and on every occassion I have never had anything but FANTASTIC service. They continue to exceed my expectations with there willingness to make sure I am completely satisfied. They are the most efficient and courteous dealer I have ever dealt with. The quality of the repairs were awesome!! It takes a lot to talk about the good things and most of the times as a consumer we only complain but when you have GREAT service time and time again they deserve a shout out for always going above and beyond to make it a great experience. I highly recommend anyone looking to buy, service or fix a car to go to BILL RAY NISSAN!!! More

Great Service from start to finish! My salesperson had great knowledge of the cars and my needs were addressed. I will do business with them again. great knowledge of the cars and my needs were addressed. I will do business with them again. More