Bill Ray Nissan

I came in for my routine car checkup and to have a test run on my brakes. Since my car is not stopping when I press my brake petal. They were supposed to check them out and tell me why my brake is not work run on my brakes. Since my car is not stopping when I press my brake petal. They were supposed to check them out and tell me why my brake is not working properly. I scheduled my appointment with Rob, for the oil change, tire rotation and brake issue. I was also waiting at the dealership for my ride. Halfway through the service Rob passed me off to another person named Eli, saying he had too many cars. He did not tell Eli the issue with my breaks. Therefore, I had to re explain the issue and Eli was still confused about it. I could see he didn't understand and wasn't sure why he just didn't go to Rob and ask him what the issue was because Rob knew exactly what the problem was regarding my brakes. I had already been to the dealership in May because of the brake issue. They did my routine stuff and replaced the brake booster on my car. They said this is the reason my car would not stop when I hit y brake. This did not fix the problem, and my car is still not stopping when I hit my break. My brake pedal is going all the way to the floor in my car. So now I will have to return to the dealership to have them look at it again because my brake is still not working correctly. I'm extremely disappointed in this service today!! More

Charles is one of the easiest car salesman I’ve ever worked with, he was able to make my deal happen pretty easily worked with, he was able to make my deal happen pretty easily More

Quick and painless. Didn’t feel like I was taken advantage of. Not sure if I was. LOL Didn’t feel like I was taken advantage of. Not sure if I was. LOL More

They work hard to accommodate customers with professional and consistent service by informing them every step of the way. and consistent service by informing them every step of the way. More

Robert Simmons exceeded all my expectations with his exceptional service. His expertise and dedication were evident from the very beginning. He listened attentively to my needs, provided insightful reco exceptional service. His expertise and dedication were evident from the very beginning. He listened attentively to my needs, provided insightful recommendations, and handled everything with the utmost professionalism. I truly appreciated his proactive communication and willingness to go the extra mile to ensure everything went smoothly. Robert’s commitment to delivering a great experience is impressive, and I would not hesitate to recommend him to anyone. It was a pleasure working with him! More

Bill Ray Service department is exceptional! Tony is always polite, genuine, professional and knowledgeable. While waiting for my services to complete, I sit near the show room floor and am able Tony is always polite, genuine, professional and knowledgeable. While waiting for my services to complete, I sit near the show room floor and am able to hear the comradery between the sales team. You can tell they're a great team together. J.D. is always nice and stops by to say hello to me every time I'm in there. Good experience all around. I highly recommend! More

As someone who lives 3. 5 hours away I will continue to use Bill Ray. I worked with Dan Meehan for two purchases now this year and will continue to work with him as long I ca 5 hours away I will continue to use Bill Ray. I worked with Dan Meehan for two purchases now this year and will continue to work with him as long I can for future purchases. Being far away Dan made it very easy to get everything rolling over the phone/email and when I showed up for pick up it was less than 20mins in the actual dealership to finish paperwork. Could not ask for better service. Thanks again Dan! More

Exceptional service! Juan and Kenny were very thorough. Always a pleasure working with Bill Ray! Juan and Kenny were very thorough. Always a pleasure working with Bill Ray! More

The staff of Bill Ray Nissan were courteous and helpful. Answering all my questions and helped me purchase a replacement automobile. Uriah Frisby (sales) helped me select the model that I purchase. He is Answering all my questions and helped me purchase a replacement automobile. Uriah Frisby (sales) helped me select the model that I purchase. He is knowledgeable and personable. I would highly recommend dealing with him. Bobby Johnson got me through the finance paperwork with minimal headache. All in all, an easy transaction. Looking forward to future service with Bill Ray Nissan. More

Everyone was so nice and welcoming. As someone who just turned 18 and has never taken my car to get looked at anywhere by myself, everyone was so good at explaining everything. As someone who just turned 18 and has never taken my car to get looked at anywhere by myself, everyone was so good at explaining everything. More