Bill Ray Nissan

Phenomenal and most exemplary customer service! Making my unpleasant situation more bearable from having a totaled car to putting me into a beautiful used Acura TSX. Freddie in the bodyshop stayed Making my unpleasant situation more bearable from having a totaled car to putting me into a beautiful used Acura TSX. Freddie in the bodyshop stayed on top communicating with me daily about status of my wrecked car, to Erroll and Brian selecting a beautiful comparable car. And Bo being extremely professional in closing the deal. Everyone was extremely professional and truly went above and beyond making me feel comfortable. They took care of every little detail. I would highly recommend Bill Ray Nissan to anyone. Thank you! More

"Awesome Dealership all around" My whole family drives Nissans and has for many years. I recently purchased a Nissan Titan for my son and prior to that I purchased a Nissan Altima f My whole family drives Nissans and has for many years. I recently purchased a Nissan Titan for my son and prior to that I purchased a Nissan Altima for my daughter. I also purchased my third Pathfinder as well. All vehicles have been bought from Bill Ray Nissan and they've always treated me and my family like we were a part of their family. The Sales and Service Departments are top notch! The nice part about this dealership is that they truly care about you after the car is sold. It doesn't matter whether I have a service issue or my children have a service issue we are all treated with the same dignity and respect. The whole staff always make my family feel very welcome and we are always treated like VIP customers. The whole dealership is run with the customer in mind and that is a credit to Mr.David Ray and his whole Management team and all of his employees. More

Great Customer Service My car buying experience at Bill Ray Nisan was very smooth! The service department has been great. The customer service manager has been very helpful My car buying experience at Bill Ray Nisan was very smooth! The service department has been great. The customer service manager has been very helpful and makes sure any of my questions are taken care of. More

Great Dealership Always provides great customer service, .wife and I have purchased 6 cars in last 12 yrs. The staff goes out of there way to satisfy my needs. I have Always provides great customer service, .wife and I have purchased 6 cars in last 12 yrs. The staff goes out of there way to satisfy my needs. I have also referred may friends to Bill Ray Nissan and they are always pleased with the professionalism provided purchasing a car. The dealership clearly Strives to Exceed the Customers Expectations. Thank you Bill Ray Nissan More

TOP NOTCH DEALERSHIP! I just bought my 10th car from Bill Ray Nissan...a new Murano. The whole team was amazing! They never disappoint me with their professionalism and wi I just bought my 10th car from Bill Ray Nissan...a new Murano. The whole team was amazing! They never disappoint me with their professionalism and willingness to make my car buying experiences actually fun and satisfying. I also highly recommend the service department. I have always been treated with respect and I couldn't ask for a better result! I have referred dozens of friends and family to this dealership and none of them have ever been disappointed, More

Great Service Department! I highly recommend the service department at Bill Ray Nissan. They are quick, efficient, and anxious to please. The waiting room is clean and comfort I highly recommend the service department at Bill Ray Nissan. They are quick, efficient, and anxious to please. The waiting room is clean and comfortable with complementary beverages. I would never hesitate to refer anyone there. More

OIL CHANGE WITH NO OIL BY TECHNICIAN! I took my car in for simple oil change and the technician did all the steps for the oil change but didn't put oil in the car which lock up my motor. T I took my car in for simple oil change and the technician did all the steps for the oil change but didn't put oil in the car which lock up my motor. The dealership said they fix it but put a junk yard motor in my vehicle which had several noises which I had to take back the several times within a 2 to 3 week period. After finally getting my vehicle, and still dissatisfied with a noise in the motor, I found another problem. The problem was then my starter having a continuing spin as it start. I spoke to the service manager Richard which told me that they will not fix anything else on my motor for which they mess up from the beginning. The service manager have me very upset for their lack of quality service on a simple oil change job that they mess up my engine. ONE OF THE WORST EXPERIENCE EVER WITH A SERVICE DEALERSHIP. NEVER SERVICE YOUR VEHICLE HERE BECAUSE YOU DON'T KNOW WHAT MAY HAPPEN!!! More

HORROR AFTER THE SALE I PURCHASED A 2008 NISSAN FRONTIER FROM BILL RAY NISSAN. WITHIN A WEEK IT BROKE DOWN AND I HAD TO FIX IT ON MY OWN, IT WAS LIKE, SCREW YOU YOU DIDN'T I PURCHASED A 2008 NISSAN FRONTIER FROM BILL RAY NISSAN. WITHIN A WEEK IT BROKE DOWN AND I HAD TO FIX IT ON MY OWN, IT WAS LIKE, SCREW YOU YOU DIDN'T BUY THE $2000 EXTENDED WARRANTY. THE SALESMAN, DOMINICK, MADE SEVERAL PROMISES WHEN WE BOUGHT THE TRUCK, BUT THAT CHANGED AFTER THE SALE. HE NOW SAYS THAT HE IS NOT A MECHANIC. THE TIRES ON THE TRUCK WHEN I PURCHASED WERE MICHELINS, BUT NOT WHEN I PICKED IT UP. LOOKS LIKE WHAT THEY SAY ABOUT CAR SALEMEN IS TRUE. BE VERY CAREFUL AT THIS DEALERSHIP, THEY TRY TO BE VERY FRIENDLY WITH YOU TO GET YOU OFF GUARD THEN STICK IT TO YOU. THE SALESMAN, DOMINICK SAT THERE FOR AN HOUR TELLING US HOW THE DEALERSHIP WILL TAKE CARE OF YOU AFTER THE SALE, YEAH. More

Repair Shop Rip Off Very dissatisfied with their repair center. After my wife had her 2012 Nissan Rouge (27K mi.)repaired at Bill Ray Nissan the vehicle was returned to u Very dissatisfied with their repair center. After my wife had her 2012 Nissan Rouge (27K mi.)repaired at Bill Ray Nissan the vehicle was returned to us with a rattling noise. So my wife brought it in to have them look at it. They claimed it was now a faulty alternator and gave her an estimate of nearly a thousand bucks to repair. I took the alternator out today and brought it to a reputable parts supplier with an alternator test center. The technician said there was nothing wrong at all with the alternator. After installing the alternator back in the car runs fine. But still has the rattle. I will never bring another vehicle there or ever recommend anyone to go there! More

POOR CUSTOMER SERVICE Within the last year I have had my A/C worked on 3 times. I contacted Nissan Corp regarding the A/C still having issues and they assured me the servic Within the last year I have had my A/C worked on 3 times. I contacted Nissan Corp regarding the A/C still having issues and they assured me the service manager would call me back. A week later I still have not received a call from anyone from the service dept. Two thumbs down for customer service from this dealership. More