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Bill Ray Nissan
Longwood, FL
1,703 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,703 reviews
August 04, 2007
I went through the entire process of buying a used car at Bill Ray Nissan...(driving, negotiating, etc...) and spent 5 hours at the dealership. I was told that the car was in perfect condition and had never Bill Ray Nissan...(driving, negotiating, etc...) and spent 5 hours at the dealership. I was told that the car was in perfect condition and had never been in any accidents. I traded in my car, paid for my beautiful new-to-me car and was about to leave the dealership a happy camper. My husband ran inside to pick up the new insurance card and I browsed the car manual. I was SHOCKED to find tucked into the manual paperwork for when my supposedly accident free vehicle had been in a major accident and had sustained over $10,000 in damages. The entire car had been repainted and redone!!!! Yikes! Thankfully, I did not drive it off the lot!! I was there for 5 hours and no one bothered to tell me about the damage, even though they knew. I was lucky to get away easily, but I know that the next person will not be so lucky. I'm sure that bill/estimate has been shredded and the car is back on the lot for the next victim. This is the reason that car dealers have such a bad name. More
by Mrs.S
Employees Worked With
Frankie Roosevelt
April 14, 2007
customer service was good..they returned calls and passed messages..also when there was an issue brian ray always was never inconvenienced to calmly address your concerns..we were impressed by this "family" messages..also when there was an issue brian ray always was never inconvenienced to calmly address your concerns..we were impressed by this "family" dealership. qulaity of work was fair as they didnt prep the car properly for delivery but when this was pointed out they gave us an "we owe you" are complete detail..we will cash it when the car is really dirty!! friendliness was ever present..no aggressive, hostile attitudes..very tolerant and humble..this was wonderful and took away the "fear of the haggling and the salesman" issues.. price was BEST of all..we shopped all the central florida and tampa dealers and brian ray was the very best deal by at least $200. other dealers said bill ray cant sell for the price they do and they were wrong! (in fact they called us back begging us to come back and buy for the price bill ray nissan gave us! too late!) overall the experience was excellenet..why? see above..enough said! More
by sotatechnology
Employees Worked With
brian ray, fred
January 23, 2007
I have bought 3 vehicles in the past year from Bill Ray, next time try to go through thier Internet Department, no hassle pricing and home delivery. They also beat out Reed Nissan by $450 on my 1st purchas next time try to go through thier Internet Department, no hassle pricing and home delivery. They also beat out Reed Nissan by $450 on my 1st purchase, scince then I have paid $1000 under invoice (they faxed it to me) on the last 2 (including my 350z roadster- Walking into a dealership is so 1990's, ride the wave of the future on the internet!!!! More
by scottrose1
Employees Worked With
Steve
