Bill Ray Nissan

The location was convienient to get to. The dealership atmosphere was clean and the employees were professional. I was cheerfully greeted by Freddie (sales person). He was very knowledgeable about all the atmosphere was clean and the employees were professional. I was cheerfully greeted by Freddie (sales person). He was very knowledgeable about all the vehicles I showed interest in. He was also very patient when showing me the vehicles I wanted to see and answering the numerous questions I asked. I would recommend this dealership and sales person to anyone. More

I have been to Bill Ray Nissan on many occassions for sales, service and the body shop. I just recently took my car back for repairs and on every occassion I have never had anything but FANTASTIC service sales, service and the body shop. I just recently took my car back for repairs and on every occassion I have never had anything but FANTASTIC service. They continue to exceed my expectations with there willingness to make sure I am completely satisfied. They are the most efficient and courteous dealer I have ever dealt with. The quality of the repairs were awesome!! It takes a lot to talk about the good things and most of the times as a consumer we only complain but when you have GREAT service time and time again they deserve a shout out for always going above and beyond to make it a great experience. I highly recommend anyone looking to buy, service or fix a car to go to BILL RAY NISSAN!!! More

Great Service from start to finish! My salesperson had great knowledge of the cars and my needs were addressed. I will do business with them again. great knowledge of the cars and my needs were addressed. I will do business with them again. More

Everything from our arrival at Bill Ray Nissan, to driving away in our brand new 2011 Pathfinder was a pleasurable experience. Everyone was courteous and professional. We didn't feel any pressure to driving away in our brand new 2011 Pathfinder was a pleasurable experience. Everyone was courteous and professional. We didn't feel any pressure to buy, and were given all the time we wanted to consider each Pathfinder available. All of our questions were answered promptly, and the negotiation process handled in a professional manner. We went to Bill Ray Nissan since we had bought our 2002 Pathfinder there almost 10 years ago. Our experience then is what prompted us to return. The deal was closed, all of the paperwork was handled quickly and efficiently by John, and the car was being detailed at the same time. We left feeling very good about the car and the relationship developed with each and every person we came in contact with at Bill Ray Nissan. I highly recommend this dealership for anyone looking to purchase a vehicle. You will not be disappointed. More

I have to say i hate buying cars but howard really made me feel relaxed.He was easy to work with and really made buying a car easy.I highly recomand howard.He is not the normal car salesman.He really is a me feel relaxed.He was easy to work with and really made buying a car easy.I highly recomand howard.He is not the normal car salesman.He really is a no nonsence guy.He also knows his cars inside out.The other thing i was inpressed with is he didn"t need to run to the manger every 2 seconds.Howard thanks for making this easy and thanks for the laughs.Keep up the good work.I will be back to buy again. More

My family has purchased many cars from here throughout the years and we will be going back for our next car. I would like to thank the sales staff there and the finance director for their great service. the years and we will be going back for our next car. I would like to thank the sales staff there and the finance director for their great service. More

I used the USAA search engine to find the best deal for mu new 2011 Altima SL. I found three deals that were similar in St. Augustine, Orlando, and Sarasota. Those were really good deals; about 3700 to 381 mu new 2011 Altima SL. I found three deals that were similar in St. Augustine, Orlando, and Sarasota. Those were really good deals; about 3700 to 3810 below invoice. However, Felix Espinal of Bill Ray Nissan in Longwood, Fl emailed me an internet special offer that was greater than 4000 below invoice. He had the car with our desired color and options in stock and ready for delivery. I have to tell you I am an experienced car buyer and and I am very hard to please. I let Felix know I would purchase the car if there was no haggling and the process was quick without stress. When I arrived the entire staff named here was at my disposal and quickly began readying the paperwork, allowing me to test drive the vehicle (Joey, very polite and knowledgeable about every aspect of the vehicle, demonstrated all the specifics of the vehicle), and running a credit check. I will not say the deal was without some haggling as the car had $974.00 of dealer installed options added including pinstripe, door edge gaurds, and window etching which initially was added to our "special inbternet price." I explained to Felix that I would not pay for these options and they were removed from the price. The finance manager Nick was honest and up front in every way, a departure from what I am used to at other dealers. He even found me a 2.49% APR for my loan when I already had a sweet deal of 2.99% from USAA. My wife was meeting me in Longwood on her way home to Tampa from Boca Raton. He ETA was later than I anticipated. The staff at Bill Ray made me very comfortable offering food and drink, internet access, and cable TV (even found the sports event I wanted to watch!) While there I met many staff memebers passing through who each took time to stop and talk, especially a gentleman with relatives who attended USF (I am sorry I did not get your name). My wife arrived, she was treated like royalty. The car was a gift to her for our 30th anniversary. No stress, no haggling, just smooth sailing. An out of the door price we all agreed upon before her arrival was not tarnished. No pressure sales of extended warranties or gap[ insurance. I got a sweet extended warranty from Assurant through USAA, $761.oo for 72 mo/100,000 miles which I paid for myself aftermarket on this car. So, all in all, this was a sucessful purchase. The folks at Bill Ray were extraordinarily polite and accomadating. Thanks for making this experience a very good one so that my wife can always remember driving away in her new car without leaving behind the heartache of a stressful buying experience. Please read my review of Gettel Nissan in Sarasota where I will relate a truthful, factual showroom nightmare that left me astonished and my wife in tears. Thanks to Bill Ray Nissan and their excellent customer representatives, Felix, Nick, Joey, and Frederick, for providing exceptional service! More

Working in an industry where my company receives reviews on the internet quite frequently, I wanted to the same after a recent trip in for service at Bill Ray. WOW! After I read these reviews I was astoni on the internet quite frequently, I wanted to the same after a recent trip in for service at Bill Ray. WOW! After I read these reviews I was astonished. I have been buying cars form Bill Ray for 12 years (4 cars). I have never had any unpleasant experiences there. The sales team is knowledgeable and friendly. They have gone out of their way to accommodate my requests at each sale. Their service department just bent over backwards for me when my battery died. I was in and out of there in under 40 minutes. You can't always make every customer happy and to be quite honest, if the reviews said that everyone was, I'd think they were rigged. Just wanted to send some kudos Bill Ray's way for provided superior service to me and many others over the years! More

I purchased tires and the price and service was great. The staff was friendly and courteous and they were quick. The work was very professional. I would definately recommend Bill Ray Nissan for sales and The staff was friendly and courteous and they were quick. The work was very professional. I would definately recommend Bill Ray Nissan for sales and service. They even had my car cd etailex for me without me even asking. When I buy my next car I am definately buying from Bill Ray Nissan. More

The entire experience of shopping for a car for my son at Bill Ray Nissan was pleasant! We were greeted in about a minute upon entering the office area and not immediately pounced upon at arrival at the park Bill Ray Nissan was pleasant! We were greeted in about a minute upon entering the office area and not immediately pounced upon at arrival at the parking lot. Wether it was the many, many times on the phone, or face to face, our sales person, Angel Fegeley, was very patient, honest and friendly with us all the way to the grinding end. When he was not sure (only about two times) about our question he asked his co-workers for assistance. We visited twice before we completed the same purchase and on our 2nd visit he even shared his personal stash of Chai tea with us :) He understood our needs and our situation and made us feel comfortable without pressure (unlike some of the other dealerships we visited). We purchased our vehicle at Bill Ray Nissan on March 30th and we are still quite pleased with the purchase. Yes, we would be happy to do business at Bill Ray Nissan again! More