Bill Ray Nissan

HORROR AFTER THE SALE I PURCHASED A 2008 NISSAN FRONTIER FROM BILL RAY NISSAN. WITHIN A WEEK IT BROKE DOWN AND I HAD TO FIX IT ON MY OWN, IT WAS LIKE, SCREW YOU YOU DIDN'T I PURCHASED A 2008 NISSAN FRONTIER FROM BILL RAY NISSAN. WITHIN A WEEK IT BROKE DOWN AND I HAD TO FIX IT ON MY OWN, IT WAS LIKE, SCREW YOU YOU DIDN'T BUY THE $2000 EXTENDED WARRANTY. THE SALESMAN, DOMINICK, MADE SEVERAL PROMISES WHEN WE BOUGHT THE TRUCK, BUT THAT CHANGED AFTER THE SALE. HE NOW SAYS THAT HE IS NOT A MECHANIC. THE TIRES ON THE TRUCK WHEN I PURCHASED WERE MICHELINS, BUT NOT WHEN I PICKED IT UP. LOOKS LIKE WHAT THEY SAY ABOUT CAR SALEMEN IS TRUE. BE VERY CAREFUL AT THIS DEALERSHIP, THEY TRY TO BE VERY FRIENDLY WITH YOU TO GET YOU OFF GUARD THEN STICK IT TO YOU. THE SALESMAN, DOMINICK SAT THERE FOR AN HOUR TELLING US HOW THE DEALERSHIP WILL TAKE CARE OF YOU AFTER THE SALE, YEAH. More

Repair Shop Rip Off Very dissatisfied with their repair center. After my wife had her 2012 Nissan Rouge (27K mi.)repaired at Bill Ray Nissan the vehicle was returned to u Very dissatisfied with their repair center. After my wife had her 2012 Nissan Rouge (27K mi.)repaired at Bill Ray Nissan the vehicle was returned to us with a rattling noise. So my wife brought it in to have them look at it. They claimed it was now a faulty alternator and gave her an estimate of nearly a thousand bucks to repair. I took the alternator out today and brought it to a reputable parts supplier with an alternator test center. The technician said there was nothing wrong at all with the alternator. After installing the alternator back in the car runs fine. But still has the rattle. I will never bring another vehicle there or ever recommend anyone to go there! More

POOR CUSTOMER SERVICE Within the last year I have had my A/C worked on 3 times. I contacted Nissan Corp regarding the A/C still having issues and they assured me the servic Within the last year I have had my A/C worked on 3 times. I contacted Nissan Corp regarding the A/C still having issues and they assured me the service manager would call me back. A week later I still have not received a call from anyone from the service dept. Two thumbs down for customer service from this dealership. More

Love my new car! Love my 2017 Maxima, great car and experience. Very nice dealer experience, great facility, great ownership!! I will buy all my new cars here and so w Love my 2017 Maxima, great car and experience. Very nice dealer experience, great facility, great ownership!! I will buy all my new cars here and so will my friend and family. More

“One-Awesome-Team” The whole team at Bill Ray Nissan (Sales & Service) is “One-Awesome-Team” that I highly recommend that you also select as your primary auto company. “ The whole team at Bill Ray Nissan (Sales & Service) is “One-Awesome-Team” that I highly recommend that you also select as your primary auto company. “6 stars!” I have been a fully satisfied customer of Bill Ray Nissan for approx 15 years. I have always had high quality service, by very courteous and professional staff. Over the years, I have purchased two new cars there, and had at least four of my inuse-cars fully-serviced by their excellent service department. The Sales & Finance experts I’ve purchased from are Bo Rhodes & Kelly Bailey. They gave me a very fair trade-in valuation and an awesome sales-price of our 2017 Murano-SV. Bo & Kelly were very informative & courteous to my wife & I. The whole transaction was smooth and rewarding. I’ve been a devoted customer (almost 100% ‘exclusively’) of the Bill Ray Nissan Service Department for over 15 years. Service Managers Richard Morris & John Wright have always Always provided the utmost in customer-care. Their whole staff is professional, reliable, thorough and courteous. Their senior lead mechanic (James Frazier) has extensive technical training on all the latest Nissan & Infiniti technologies. They have all the latest tools & equipment, their workshops are clean & organized, and the whole Service Department facility has recently undergone a new sleek-n-modern renovation including a comfortable waiting-room (with WiFi, TV & beverages). My advice: Get to know the Bill Ray Nissan team (even if you don’t necessarily own a Nissan or Infiniti brand, as they can easily handle many different makes & models). You’ll also come to realize that they’re a super high-quality team which differentiates them higher than the competitors. Sincerely, Dean Kowal, Winter Springs, Florida (June 7 2017) More

Don't trade a car in here We had read reviews before about the value that your trade-in was given at the dealer to offset their low prices. I guess we had to see it for oursel We had read reviews before about the value that your trade-in was given at the dealer to offset their low prices. I guess we had to see it for ourselves. We did. The trade value offered after finding a car and getting a good price was 4 thousand less than other dealers in the area. The place also is a construction zone with very little usable space inside at this time. More

Reza is awesome Omgosh we had the best experience here working with Reza. He was super nice and delivered on everything we asked for. Reza got me the exact car i wan Omgosh we had the best experience here working with Reza. He was super nice and delivered on everything we asked for. Reza got me the exact car i wanted with the accessories i really wanted. He responded immediately and we couldn't be happier! More

Excellent all around. My last two vehicles purchased have been through Bill Ray Nissan with the same salesman, Murphy Santana. When it came time to purchase a new vehicle I My last two vehicles purchased have been through Bill Ray Nissan with the same salesman, Murphy Santana. When it came time to purchase a new vehicle I reached out to him again which says a lot when it comes to purchasing a new car! He clearly gives you the breakdown in pricing and what your options are, which is a great price when compared to other dealerships in town. I highly recommend this dealership. Their sales, finance and service team are fantastic. More

excellent experience I've purchased my last three vehicles from Bill Ray and worked with an awesome salesman Murphy Santana. They were extremely professional and did an a I've purchased my last three vehicles from Bill Ray and worked with an awesome salesman Murphy Santana. They were extremely professional and did an awesome job in meeting all my needs. I'm Guly recommend this dealership. More

POSITIVE DEALER EXPERIENCE Since 2008 I have made four new car purchases/leases from Bill Ray Nissan. Murphy Santana has been my salesman for the past three transactions, and ha Since 2008 I have made four new car purchases/leases from Bill Ray Nissan. Murphy Santana has been my salesman for the past three transactions, and has made my car buying experience a breeze. Whether working with me on prices, or helping find the perfect vehicle, I have never left the dealership feeling disappointed or unfairly treated. Mr. Santana's courtesy and professionalism are valuable assets to your sales team. Malcolm Reife More