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Bill Ray Nissan
Longwood, FL
1,703 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,703 reviews
Verified Customer
September 29, 2024
I have mostly positive interactions here but I was disappointed yesterday when I was waiting for my oil change to be completed and no one notified me it was. disappointed yesterday when I was waiting for my oil change to be completed and no one notified me it was. More
by MELISSA.MINYARD
Employees Worked With
Not sure-assigned service person was Ryan but never saw him
September 28, 2024
Tony helped me get the necessary repairs to my Armada. He got them covered and completed. Tony had excellent communication, was super nice and friendly, very efficient, delivered on what he said, and ju He got them covered and completed. Tony had excellent communication, was super nice and friendly, very efficient, delivered on what he said, and just overall great. He saved the day for me on a frustrating situation. Tony, you were excellent, the best, thank you! More
by JKANDERSEN810
September 28, 2024
Brought my Frontier in for service and Darrell the Service Writer suggested a fuel system cleaner and Fred the mechanic made my old truck run like new. Service Writer suggested a fuel system cleaner and Fred the mechanic made my old truck run like new. More
by Dcvmax37
September 28, 2024
Beyond impressed with the dedication and excellence they always provide. Fair prices and always detailed with inspections and all service work. Amazing staff and service provided! Been coming back for 15+ y always provide. Fair prices and always detailed with inspections and all service work. Amazing staff and service provided! Been coming back for 15+ years! More
by jaaan35
Employees Worked With
September 28, 2024
After 25+ years with Nissan, this was my first solo purchase. While the sales process with Uriah was smooth, and Uriah went above and beyond to ensure all my questions were answered—like checking on th purchase. While the sales process with Uriah was smooth, and Uriah went above and beyond to ensure all my questions were answered—like checking on the air filter location and looking into the spare tire—the finance experience was disappointing. I was offered a 6.99% rate, but my bank gave me 5.4% when I contacted them directly. This discrepancy made me question if my best interests were considered, and it has me reconsidering future purchases with this dealership. More
by sun2iris
September 28, 2024
After 25+ years of purchasing 8 vehicles from Nissan, this was my first time buying without my spouse. While Uriah and Brad were professional, knowledgeable, and respectful, I was disappointed with how B this was my first time buying without my spouse. While Uriah and Brad were professional, knowledgeable, and respectful, I was disappointed with how Brad the finance process was handled. Brad gave me a 6.99% rate through my bank, but my bank offered 5.4%, which I only discovered after contacting them directly, which he insist and discouraged me from contacting them. This discrepancy made me question if my best interests were truly considered. Despite Uriah’s professionalism and my loyalty to Nissan, I almost walked out. Sadly, this experience has left me rethinking future purchases with this dealership. More
by sun2iris
September 27, 2024
Very professional and knowledgeable staff! Eli was a great service representative and Robert was very helpful in explaining what was going on with my car. Happy to come back! Eli was a great service representative and Robert was very helpful in explaining what was going on with my car. Happy to come back! More
by Eddy Tumaneng Jr
Employees Worked With
Eli Toledo
September 26, 2024
It was a relatively painless transaction. Uriah Frisby was quite helpful. Showing me what's available, demonstrating new technologies for me, updating me to the 21st century. Questions wer Uriah Frisby was quite helpful. Showing me what's available, demonstrating new technologies for me, updating me to the 21st century. Questions were asked and answered on both side. Happy with my purchase. More
by dtm32773
