Bill Ray Nissan
Longwood, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Brain SanPedro Brian SanPedro is a fantastic salesman. He is very knowledgeable in the Muran we purchased. He knew every bell and whistle. His best attribute is, Brian SanPedro is a fantastic salesman. He is very knowledgeable in the Muran we purchased. He knew every bell and whistle. His best attribute is, he listens to each question and either knew the answer or where to go to find the correct answer. We were very pleased with him and will recommend him to all my friends. The only criticism we had was with the finance person. He did not listen! He did not do as we requested. His main goal was to try and sell us an extended coverage, that we did not want or need. Additionally, we tried to put another $2500.00 down on our purchase and he did not do this for us. We were most disappointed with the finance person. More
BEST EXPERIENCE EVER My daughter was looking for her first new car and they had the time and patience to let us test drive and ask many questions. I They answered all her My daughter was looking for her first new car and they had the time and patience to let us test drive and ask many questions. I They answered all her questions and we are going back next week to buy one. More
Service on Nissan I had service for an issue I was having, Service Advisor DC Graham was awesome, he was so patient and skilled, he also noticed there was a recall on t I had service for an issue I was having, Service Advisor DC Graham was awesome, he was so patient and skilled, he also noticed there was a recall on the ignition switch and quickly advise the technician to look into that, it was not faulty but the fact that DC caught that Nissan had a recall on that part was soooooooo awesome, it was the safety of me and my family should that switch was bad. thank you DC!! More
Oil Change and Service I brought my car in for regular service and oil change and had a great experience. It took less than an hour, even without an appointment. I brought my car in for regular service and oil change and had a great experience. It took less than an hour, even without an appointment. More
My new car Brian (internet sales)was great and so patient . Everyone go see him.... Tell him Kathy sent you!!!!! The whole process was great and detailed . Brian (internet sales)was great and so patient . Everyone go see him.... Tell him Kathy sent you!!!!! The whole process was great and detailed . I love my car !!! More
Long wait time for service. Service dept wait-time could be shorter. I waited over 2 hours for routine maintenance. (At least there’s a nice lounge with TV and free coffee, snac Service dept wait-time could be shorter. I waited over 2 hours for routine maintenance. (At least there’s a nice lounge with TV and free coffee, snacks, etc.). And on top of that, I’m now having an issue with my car that wasn’t there before I had it serviced. Hopefully, I won’t have to wait another 2+ hours to get that fixed. However, my service agent was great - very courteous and helpful. More
Great Customer Service Bill Ray Nissan My experience was top notch as usual. I came in for a tire rotation and oil change. I was greeted by a Service Advisor, Sam Leming, and immediately we My experience was top notch as usual. I came in for a tire rotation and oil change. I was greeted by a Service Advisor, Sam Leming, and immediately welcomed. Sam was extremely courteous and helpful and got me right in. I enjoyed some snacks in the waiting area and did some internet broken wsing on the desktops provided while waiting. I had a very short wait and Sam came out and went over everything with me. Sam called me the next day to follow up and make sure all was good with my vehicle and that satisfied. This was great Customer Service experience. More
First of all he is liar and very rude!!!!!!! First of all he is a liar and so is the other manager. I had came in to check to see if my wife had traded our car in that we bought together and as o First of all he is a liar and so is the other manager. I had came in to check to see if my wife had traded our car in that we bought together and as of now we are getting divorced but I was looking out the car on the lot to make sure it was ours and the sales man Miguel Negron came up to me and asked if I needed help I said that this was a car my traded in he began to ask how I would know I said because I still have the keys to get then he begins to ask me for the keys very rudely I said no then he get loud and smart to me getting in my face I said if dont back away and get out of my face I will call the police then he say I'll make sure I put you in the hospital before I go to jail and the manager comes out to ask what's going explain to him that my wife had traded the car in and Miguel Negron came up to me asking if I needed help I explained to him about my wife trading the car in and told him how the Miguel Negron treated me and and Miguel Negron said that he would put me in the hospital and he said he would handle it with the owen so I left called back up the talk to the manager and he lied about this ever happening. More
Very nice person and very helpful. ERICA is a very good person very helpful and have a great personality she always helps me with everything that I need I would recommend her.. ERICA is a very good person very helpful and have a great personality she always helps me with everything that I need I would recommend her.. More
I always receive excellent service! Everyone that I have personally dealt with at this dealership is amazing! I highly recommend coming here and want to say thank you again! I came for a Everyone that I have personally dealt with at this dealership is amazing! I highly recommend coming here and want to say thank you again! I came for an oil change and it was done before the time adviced and Erica was just wonderful throughout the whole process. Speedy service without being rushed and all my questions and concerns were addressed! More