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Bill Ray Nissan
Longwood, FL
1,861 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,861 reviews
November 27, 2023
This was my second vehicle purchase from Bill Ray Nissan. This dealership is extremely well run. David and John made the purchase process easy for me, I could not be happier!! This dealership is extremely well run. David and John made the purchase process easy for me, I could not be happier!! More
by SOSWALD123
Verified Customer
November 27, 2023
They were very professional and polite and I feel they did everything to help me. did everything to help me. More
by pelusany
November 27, 2023
It was a great experience! Mike was very helpful and attentive. I will definitely come back for future purchases. Mike was very helpful and attentive. I will definitely come back for future purchases. More
by KRISTA0980
November 26, 2023
Brad and Bobby were very helpful and went above and beyond to make us feel comfortable and satisfied with our purchase. Very happy with our experience.. beyond to make us feel comfortable and satisfied with our purchase. Very happy with our experience.. More
by PMOORCROFT
November 26, 2023
I called late Friday afternoon after finding a screw in my tire. Mary answered my call and since it was toolate to bring it in, she made an apporintment for me on Saturday to look at the tire to see if it my tire. Mary answered my call and since it was toolate to bring it in, she made an apporintment for me on Saturday to look at the tire to see if it could be patched or replaced. I told her I didn't recall if I had the road hazard coverage, but it needed to be replaced if it could not be patched. She took the extra step and called me back wiithin 15 minutes to tell me she looked up my records and I did have it. She then said she would note it on my appointment with Ryan. That's going well above and beyond good customer service. MANY thanks to her and Ryan. They were both most helpful in checking the coverage and replacing the tire. More
by Bill W
November 26, 2023
The one thing I really don't like about Bill Ray Nissan is being asked to fill out a review every time I come in for service. If I had a problem, I wouldn't come back. You are the only ones who has service is being asked to fill out a review every time I come in for service. If I had a problem, I wouldn't come back. You are the only ones who has serviced my car. I am really tired of getting all these multiple requests. Even if you do dill it out, it doesn't let you submit the review if you skipped something. You are wasting my time. I don't know the names of the people who served me so I can't rate them. So I am rating them all with the lowest rating. I am assuming that Management and Administration came up with this ridiculous survey. More
by JSFRECH
Employees Worked With
November 26, 2023
Very helpful and attentive, everyone was joyful and kind during conversation couldn’t think of a better place. during conversation couldn’t think of a better place. More
by JUAN.M
Employees Worked With
Other Employees :
Zach Villalobos
November 26, 2023
Not only did you change my oil, you inspected the car and showed what had to be done. and if that were enough you washed the car. GREAT SERVICE Thank you showed what had to be done. and if that were enough you washed the car. GREAT SERVICE Thank you More
by LANDBOLSON
Employees Worked With
November 26, 2023
Very attentive and get me in fairly quick, facility is nice and clean plus the advisors do not pressure you to do recommended repairs nice and clean plus the advisors do not pressure you to do recommended repairs More
by FSUCHIEF61
November 26, 2023
Always very friendly staff. Vehicle was ready when promised, work that was done was explained thoroughly and price very reasonable. Extra customer-friendly touch of vehicle wa Vehicle was ready when promised, work that was done was explained thoroughly and price very reasonable. Extra customer-friendly touch of vehicle wash Always appreciated! More
by DPGESQ
Employees Worked With
Anthony Conley
