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Bill Ray Nissan

Longwood, FL

4.7
1,703 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center Bill Ray Nissan insists on only the best for their customer satisfaction. We do not just want your business today... we want you to come back in the future, too.
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2724 US-17

Longwood, FL

32750

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Showing 1,703 reviews

October 18, 2024

I bought by car at this dealership. It is always clean and the employees are friendly and knowledgeable. More

by RDOWNS45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Bill Ray Nissan responded

Hi Rdowns45, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

October 18, 2024

Bo, and Maryanne took great care of me when I came in to trade in my Nissan titan. They worked with me on a great price and gave me a fair deal. They truly make you feel like you are part of the Nissan fam More

by NISMO0501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Minnich
Oct 20, 2024 -

Bill Ray Nissan responded

Hi Nismo0501, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

October 18, 2024

An absolute pleasure dealing with the service department. Darryl was very attentive, informative and professional, More

by SEABARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD McClean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Bill Ray Nissan responded

Hi Seabarge, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

October 16, 2024

The service was superb; Mary Ann Toro is an amazing sales rep. She makes everything very easy and about our needs. This is the 2nd vehicle we bought with her, and we wouldn't change anything about the experi More

by jackie.alfonso1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Bill Ray Nissan responded

Hi Jackie.alfonso1, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

October 16, 2024

Bill Ray service center end to end is staffed with caring, courteous and knowledgeable professionals. If only other companies ran similarly. Great experience! More

by JUBAN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Bill Ray Nissan responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Ray Nissan!

October 16, 2024

It was very disappointing especially the lack of communication in timely manner. I was left stranded for almost two weeks. I also would like to change service advisors effective immediately. More

by NIYANA2811
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darryl Driver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Bill Ray Nissan responded

We would like the opportunity to address your concerns. Please reach out to us directly at (407) 831-1318 when you have a chance. Thank you, and we look forward to hearing from you. Bill Ray Nissan (407) 831-1318 ext.237 Thank you Kimberly Ellis

October 16, 2024

They helped me get a car ,they were very kind and gave me the help I needed More

by COLLIER850267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David V and J C Smith
Oct 19, 2024 -

Bill Ray Nissan responded

Collier850267, we are very happy we could provide you with a positive experience!

October 16, 2024

Service department courtesy was excellent and all my questions were answered. But I believe the service advisor suggested maintenance that was not needed at this time. That made me question his honesty More

by Fano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Bill Ray Nissan responded

We would like the opportunity to address your concerns. Please reach out to us directly at (407) 831-1318 when you have a chance. Thank you, and we look forward to hearing from you. Bill Ray Nissan (407) 831-1318 ext.237 Thank you Kimberly Ellis

October 15, 2024

I needed the floor mat hook that holds down mats was told I needed to order new mats to get it, so I did and NOPE, then parts dept said sorry it’s the entire carpet and you get one so $133 I didn’t need to s More

by TOWERYKATHYJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts dept
Oct 18, 2024 -

Bill Ray Nissan responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (407) 831-1318 to discuss this further. Owner Loyalty Manager Kimberly Ellis 407-831-1318 ext.237

October 14, 2024

Excellent service in an urgent situation! Thank you!!! The service team really helped me with kindness and the shuttle service. More

by R.SARIAHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Smith
Oct 18, 2024 -

Bill Ray Nissan responded

Hi R.sariahc, thank you for taking the time to leave a review for us at Bill Ray Nissan. We're happy we could meet your expectations!

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