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Bill Ray Nissan
Longwood, FL
1,703 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,703 reviews
October 23, 2024
Bill Ray is the best. Great service. Nice people. Best experience, every time I go. Great service. Nice people. Best experience, every time I go. More
by JUBAN83
Verified Customer
October 23, 2024
Please with all the support and assistance in transitioning into the new vehicle, great experience, Great Team work.. transitioning into the new vehicle, great experience, Great Team work.. More
by VEETEESMTG
October 23, 2024
Purchased my truck certified pre-owned. Only have owned it for 6 months. Took it in for the first oil change and tire rotation service. First they tried to say my first service was not free Only have owned it for 6 months. Took it in for the first oil change and tire rotation service. First they tried to say my first service was not free, which it was because of the agreement at time of purchase. Then they found my service agreement and all seemed fine until they came back to me and said there was a problem with my front driver side brake pad and rotor. They took it apart to see what the problem was because the brakes should not have any issues after only 6 months... they say it has worn out unusually fast. Their explanation was that a rock or piece of gravel must have gotten stuck inside and caused it to wear faster than it should have... which seems like a sorry excuse and made-up story. With this reasoning, they said it is not a manufacturer or installation error, and they could not have it covered under the warranty. They wanted me to pay $380 to replace the front brake pads and rotors and $149 for brake fluid. I declined and will not return for any other services other than the other free oil change when it's due. Arrived at 12:45 and left at 3:18 More
by tmlnds13
Employees Worked With
Jake fowler
October 22, 2024
The staff was courteous and we bought the car we wanted a a fair price. a fair price. More
by GREGORY.A.CLARK
October 20, 2024
There is no where else I would service my vehicle. Friendly staff and great technicians! Friendly staff and great technicians! More
by D
October 20, 2024
Darryl Driver is an absolute Outstanding Service Advisor! His customer Service is Superb and the pride he exhibited in his position was clearly evident. Mr. Darryl Driver's attention to detail and continuous His customer Service is Superb and the pride he exhibited in his position was clearly evident. Mr. Darryl Driver's attention to detail and continuous updates of the completion of my vehicle's service was most impressive. Mr. Darryl Driver deserves special recognition for a "Job Well Done" and for "Truly Making My Day"! More
by mmarinomifoods
Employees Worked With
October 20, 2024
The team at Bill Ray were very professional and able to diagnose the problem quickly. diagnose the problem quickly. More
by LISAPATE
October 20, 2024
I love this service center! Robert Simmons is my favorite! Everything is always handled with care. Everyone is so nice and helpful. I always have a satisfactory appointment. Robert Simmons is my favorite! Everything is always handled with care. Everyone is so nice and helpful. I always have a satisfactory appointment. More
by ASTROZOMBY
Employees Worked With
October 20, 2024
Experience was great thanks to Jake was very good car got cleaned everything was great cleaned everything was great More
by lisabadibanga
Employees Worked With
Other Employees :
Anthony Conley
October 19, 2024
Robert was great! Provided excellent customer service. He displays an upbeat and happy personality. A positive experience on my recent servicing. Provided excellent customer service. He displays an upbeat and happy personality. A positive experience on my recent servicing. More
by DEBECK
Employees Worked With
