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Bill Rapp Chevrolet of Ogdensburg
Ogdensburg , NY
101 Reviews
At Bill Rapp Chevrolet of Ogdensburg, we want to make your automotive experience smooth and rewarding! From a satisfying selection of new and pre-owned Chevrolet vehicles to expert maintenance and repairs, we're here to support you. Our friendly staff also helps with financing options tailored to you. Stop by if you’re around Ogdensburg, Canton, or Massena, New York—we’re excited to assist you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 101 reviews
August 28, 2025
I cannot imagine going to any other dealership. The service department is amazing, the salesmen have provided me with reliable cars for close to 30 years. I look forward to the routine maintenance The service department is amazing, the salesmen have provided me with reliable cars for close to 30 years. I look forward to the routine maintenance provided and the chance to look at the cars on the lot and appreciate the beauty. More
by AMCG817
Verified Customer
August 28, 2025
Great Dealership! !! Great people, but when an OCD customer like myself wants to ask lots of questions, the service folks don't want to deal with all the details. Again !! Great people, but when an OCD customer like myself wants to ask lots of questions, the service folks don't want to deal with all the details. Again I am a difficult customer to please, but for the average person wanting to get their car fixed and don't care about the details, then the service team is AWESOME!!! More
by DGRANT01
Employees Worked With
August 27, 2025
Very nice dealership. Everyone there is very nice and helpful. They show you many options and deals! Highly recommend shopping there! Everyone there is very nice and helpful. They show you many options and deals! Highly recommend shopping there! More
by katy.underwood11
August 26, 2025
At Bill Rapp they pay attention to detail and take the time to listen to the customer. Paul Dalton, Jordan Backus and Pete Backus did a great job today. time to listen to the customer. Paul Dalton, Jordan Backus and Pete Backus did a great job today. More
by JP
August 25, 2025
Always a good experience with this dealership… always. The staff addresses any and all issues I bring up, giving explicit explanation as to any and all work they perform on my vehicle. I am fortunate to The staff addresses any and all issues I bring up, giving explicit explanation as to any and all work they perform on my vehicle. I am fortunate to have this dealership within 20 minutes of my home. More
by CHARMAE2047
August 25, 2025
We love Jordan Backus as our salesperson. He is very trustworthy and he very good at what he does. Fair price for our trade in and all the things that go with buying a new car. This is our He is very trustworthy and he very good at what he does. Fair price for our trade in and all the things that go with buying a new car. This is our 2nd car buying experience with Jordan and there are no complaints. Would highly recommend. More
by Walker4622
Employees Worked With
August 25, 2025
Very easy to put together a deal. Shaun Murray was fantastic to deal with. Couldnt have asked for a better buying experience. Shaun Murray was fantastic to deal with. Couldnt have asked for a better buying experience. More
by LEMKEJ
August 25, 2025
Always take care of any problems that I might have with my vehicles in a timely fashion. my vehicles in a timely fashion. More
by mblanch2
August 22, 2025
Mostly good people with good intentions. They are very busy sometimes take us a while to get in. They are very busy sometimes take us a while to get in. More
by RICHARDSONPAUL60
Employees Worked With
August 22, 2025
I purchased a beautiful 2026 Chevrolet Equinox. Everyone I came in contact with were friendly, courteous and very helpful. Everyone I came in contact with were friendly, courteous and very helpful. More
by dishaw.terri
