Bill Pierre Chevrolet

I have a lot of experience with sales in general. I came here after work and the first thing I noticed was the friendliness of all the people in the show room. Playing music that I really liked. (Moderate l here after work and the first thing I noticed was the friendliness of all the people in the show room. Playing music that I really liked. (Moderate level). I felt that everyone here were like my friends. Had concerns a couple days later they made sure everything was taken care of. They all remembered my name. They still treat me like its my first time. I tell all my friends and family about this place. I highly recommend it and that's really saying a lot.If you want to feel good about your purchase see Mitch. More

I've serviced my Chevy pickup for about 4 years now with Bill Pierre Chevorlet and thought since I was looking for a new car I would talk to Pierre Chevy folks. They were very low keyed, no pressue at with Bill Pierre Chevorlet and thought since I was looking for a new car I would talk to Pierre Chevy folks. They were very low keyed, no pressue at all. I went to the dealership looking for a new 2014 Traverse but wasn't that excited about the new cars with options being offered. I asked Mitch about another Traverse on the lot and he stated it was a 2012 model. Looked at the 2012 Traverse and took it for a drive. Car really sold itself. No much to talk about other than trading in a older auto. The entire process was about 2-1/2 hours but the entire time there just wasn't any pressure to "buy" the car today, right now. The easy of the sell was excellent. With my past experience with Bill Pierre service staff and now the sales staff, this is truely and excellent dealership to buy or service your Chevy product. Would recommend working with Mitch and/or Zach in the future. More

Jeffery Timm was very professional and not pushy at all. We communicated via email for a couple days so he knew exactly what I was looking for. When my husband and I got to the dealership, Jeff had the car We communicated via email for a couple days so he knew exactly what I was looking for. When my husband and I got to the dealership, Jeff had the car waiting for me to test drive. The whole buying process was great. I would recommend Jeff to anyone in the market for a car. More

Bill Pierre Chevrolet was an awesome experience. I got a great deal on a 2014 Chevy Cruze. Jefferey Timm went above and beyond to get me into the right vehicle. Also their finance department is the best han great deal on a 2014 Chevy Cruze. Jefferey Timm went above and beyond to get me into the right vehicle. Also their finance department is the best hands down. Me being a service member they really took care of me, also both Mr. Timm and the Finance guy were both prior service and they look after their own. I would highly recommend this dealership to anybody interested in the JBLM, Seattle WA area to buy from. More

I worked with Mitch Edvalds on the purchase of a brand new Equinox. The sales experience was probably one of the best experiences I ever had. I did my homework and knew what I wanted to pay. I basically m new Equinox. The sales experience was probably one of the best experiences I ever had. I did my homework and knew what I wanted to pay. I basically made the deal over the phone and then drove to the dealership to sign the papers. Easy as that. They had to get the vehicle from another dealership and I also opted for a special coating. Because I wasn't able to pick up the car once it was ready, Mitch drove to my home and then taught me how to use my new car in my driveway. How great is that! I am a customer for life and I recommend then highly! More

We just bought a new 2013 Chevy Volt and a Cruze for my son, both got really good deals. When we showed up we let them know that we had no intention of buying that day, and we expected the standard run ar son, both got really good deals. When we showed up we let them know that we had no intention of buying that day, and we expected the standard run around about best price coming when we're ready to buy, etc... The salesman told us dont worry, that they will give us all of the information we needed so we can figure out our finances and how to fit this much new debt into our budget. After we looked at probably 10 different cars, my son decided on a car and we ended up going with a new Cruze. Went with the lower model, since he's only 20! I knew the Volt I wanted and was happy with their selection. When it was time to talk turkey, I was introduced to 2 other people, one was a manager and then the finance guy who was pretty low key and straight forward. Only complaint is that I had to come in back again to fix some paperwork. This happened last time we bought a car for my wife so it wasn't unexpected. I'd use them for service if the Chevy dealership closer to my house doesnt take care of me the way that the Pierre sales guys did. One cool thing my wife really liked is that they had bottles of water for us instead of paper cups! More

On 6/25/2013 I purchased two new vehicles from Bill On 6/25/2013 I purchased two new vehicles from Bill Pierre Chevrolet located at 11323 Lake City Way NE, Seattle, WA 98125. I purchased a 2014 Chevy On 6/25/2013 I purchased two new vehicles from Bill Pierre Chevrolet located at 11323 Lake City Way NE, Seattle, WA 98125. I purchased a 2014 Chevy Impala and 2013 Chevy Traverse. I spent over $70,000 on new cars. I traded in my 2007 Chevrolet Tahoe on the same day. Since this purchase, I have brought a number of issues to the dealer however there has been no resolution. Below was promised in our negotiations but has not been fulfilled: • Financing with the monthly payments under $800 per month for a total of 84 months • Upgraded rims on the 2014 Impala • GPS and Navigation on the 2014 Impala • Quality DVD system installed on the 2013 Traverse ($1,500) When I went in to test-drive a new car on 6-17-2013. Salesman Keith Battle asked me if there was anything specific that I was looking for in a new car. I told him if I was going to spend that much money on a new car I wanted to make sure it has navigation and GPS installed. The first day I test drove the 2014 Impala I made it very clear to Keith Battle that I would not be financing a car for over 84 months. I told Keith Battle and another gentleman (Tom I believe) that I did not think that was reasonable or necessary to finance a car for 96 months, (they were trying to push the longer finance period on my purchase). So I guess you can say since day one I had no doubt in my mind that I would absolutely not finance a car for more then 84 months. After test-driving the 2014 Impala 2LT and taking a few days to go over my finances, I returned to Bill Pierre Chevrolet to make an offer. I arrived at 8:00pm to make an offer and discuss a few additional options I would like to add to the vehicle. When I arrived I decided to purchase another vehicle for my children’s mother to drive (an SUV with better gas mileage) and trade in my 2007 Chevy Tahoe. I test drove the 2013 Traverse and came to a conclusion that it would work perfect for my children and their mother. There were a couple of options that I wanted to add to both cars as part of the deal, and I expected it would not be a big deal as I was purchasing two new cars on the same day. I discussed with Keith and the other gentleman (Tom, the General Manager) that I would like the upgraded rims on the 2014 impala (20inch LTZ model) and then a drop down DVD screen with audio that would be hooked up to the car stereo (I didn’t like the idea of my children having headphones on in the car). They said they could work the DVD into the financing and it would cost $1500 and Keith told me specifically that they would put the rims on if I purchased both cars. My offer for both cars was $800 a month or less for 84 months for both vehicles. After about 3 hours of going back and forth and them adding rebates Tom finally said we have a deal with the rims and the DVD. I asked both Tom and Keith before I shook their hand if they were sure the 2014 Impala had navigation and GPS, and they both said “yes”. At this point Keith and I each took a car to the Shell station across the street to fill the cars fuel tanks up before they gas station closed (11:00 pm). When I got back there is a lot of paperwork I began to do with Jared Stockdale. Jared kept telling me this is the latest he has worked. On a couple of the documents I noticed and pointed out that my name was spelled wrong. He said it didn’t matter because I would be back in the day after to resign everything after the financing went through and they would give me an AARP discount also. The only piece of paper that was explained to me was the lemon release form. Other then that Jared was rushing through all the paperwork. He said that this would be the fastest he had ever done paperwork on two cars. I made two trips to get the cars to my house after midnight. The next day when I came in to resign the paperwork Jared said that it was all the same and I got a great deal and we rushed through the paperwork again possibly faster then the night of the purchase. I dropped off the 2013 Traverse so they could install the DVD for the children, and when I picked it up it seemed fine. A couple days later the headphones were barely working. The DVD system could not be hooked up to the car audio so basically the system was worthless. I called Car Toys where they said the DVD player had been installed and gave them the model # they said it was a $200 installed DVD player and they didn’t have any on display (Car Toys in Tacoma WA). I went into Car Toys in Seattle to look and see what they were selling and the most expensive DVD was around $900 with installation included. So I began to feel even more ripped off and like I was lied to. I texted Keith (I have all the texts about the deal and the finance months, the rims, and DVD) and told him in a very nice and reasonable way what was going on, I thought maybe it was just a mix up or an misunderstanding. Keith wouldn’t tell me what Cars Toys or any information. I reminded Keith that the GM of Bill Pierre said the system was $1500 and there is no reason for me to expect anything less them that. I finally called Car Toys in Seattle to so what they could do and they had no records of any 2013 Traverse ever having a DVD player installed. Keith then told me that the GM of Bill Pierre had talked to the store manager about fixing the problem. I told Keith they would need to put a system in that they said they would, one that was worth $1500. I finally talked to the district manager of Car Toys, Dan, and he was very helpful and concerned with the problem with the DVD player and getting it fixed for me. Apparently the GM of Bill Pierre Chevy never spoke with Dan (district manager of Car Toys) -- it was Keith and all Keith said was to see what the problem was and possibly replace the same DVD player. When I made the deal with the salesmen and the GM of Bill Pierre that is was I expected and nothing less, and all I have gotten is less then the deal on the 2013 Traverse. Now onto the 2014 Impala, and this is all happening around the same time as I am trying to deal with the DVD system. I have been out of town with work and working late when I am in town so I haven’t driven the 2014 Impala much at all. When I did drive it I noticed that I couldn’t get the navigation to work. I called GM and on star and they said the vehicle did not come with GPS or navigation. I was a little frustrated with what the salesman and General manager had told me. During both of these issues with the salesmen’s and the GM of Bill Pierre I get the loan paperwork from two different credit unions. Then Jared (finance at Bill Pierre Chevy) said he had to send them both in at the same time because no one bank or credit union would give me two new car loans. One the paperwork one of the vehicles was financed for 96 months and the other for 88 months. Jared ran thought the paperwork so fast and nothing was explained I had no idea what they were doing. I expected them to keep their deal and not go over 84 months with out asking me. Now I am furious, but I am willing and capable of figuring out a solution. At this time I have had the two new cars for about two weeks and have heard nothing about the upgraded rims for the 2014 Impala… Since I have purchased these cars from the dealership I had received calls from Matt and Luk both of these managers have told me that they did not want me as a customer and that they want their vehicles back. Chevrolet has contacted me and the customer service has agreed with me about the finance scam that Bill Pierre Chevy has used on me. The BBB case ID: 22398236 More

This was my first time buying a car as my previous two cars were hand-me-downs. I had already spent months researching so I had a pretty good idea what I wanted, and wasn't looking to turn this in to a lo cars were hand-me-downs. I had already spent months researching so I had a pretty good idea what I wanted, and wasn't looking to turn this in to a long process. I set up an appointment and ended up working with Devon Thiele, who very quickly understood that I knew what I wanted and was looking to make this as fast of a process as I could. We grabbed a car, ran it around the block to make sure everything was in order, and than got to the paperwork. While I worked primarily with Devon, there was also some assistance from some of the others there, and they were all great to deal with. What concerns I did have were addressed quickly and honestly, and I felt like they really were doing all they could to make this work out nicely for me. One of the parts I was most impressed with was when I took a little while (10-15 minutes or so) just sitting there thinking, crunching a few numbers, being terrified that I was about to make a huge purchase, etc. They just sat there patiently, didn't pressure me at all, and just let me come to the decision at my own pace. I walked in to this with that classic feeling of dread about what I was getting in to, but was absolutely astounded by how good it was. Now were there a few things here and there I could have done without? Sure. The finance guy gets the job of pitching me the warranty/undercoating/whatever else, of which I wasn't interested. But honestly even there, his pitch was really good and he gave it a reasonable couple of shots before relenting, so even that wasn't too bad. In my book, there's nothing wrong with a business giving you all your options while trying to make their money. And lastly, I appreciated that if there was something that Devon didn't immediately have an answer to, he found out. No BS, no guessing, just found whoever would have the information and got it. I've always found that one of the best qualities in a sales person is when they can say 'I don't know, but I'll find out for you.' So seriously, if you're shopping around, don't hesitate to go in and give these guys, and Devon in particular, a shot. They will absolutely impress you with their professionalism and attention to detail. More

Called the dealership and was connected with Devon Thiele. I'm working to recover from some challenging past credit issues, however he reassured me that they weren't too difficult to overcome and coul Thiele. I'm working to recover from some challenging past credit issues, however he reassured me that they weren't too difficult to overcome and could get me into something I would love. He couldn't have been more correct. When I drove up, he came out to greet me and immediately set to work at getting me into the most ideal vehicle for my needs. Not only did he get me the lowest possible price on a new Chevy Equinox which is exactly what I need, but also a very low interest rate. Because of my credit, the process took a little longer than usual, however it was because the entire Bill Pierre Chevrolet team was doing an absolutely thorough job of getting me the best possible deal late on a Sunday afternoon, and even stayed past quitting time just to make sure I was well hooked up. I can't overstate how awesome a job of hooking me up they actually did. Would not hesitate for a moment to recommend Devon and his team to someone needing a great car for a great price. More

I stopped at Bill Pierre to look at new Chevys. I really wasn't sure what I could afford but had my eye on a beautiful 2013 Chevy Equinox. Before I said I wanted it, I wanted to make sure that I could get f wasn't sure what I could afford but had my eye on a beautiful 2013 Chevy Equinox. Before I said I wanted it, I wanted to make sure that I could get financing that I could afford. Matt sat down with me and explained all the details in a way that I could understand. As I signed on the dotted line, I knew exactly what I was getting for my money. Thanks Matt for being so patient and helping me buy my Equinox! More