Bill Pierre Chevrolet
Seattle, WA
Filter Reviews by Keyword
By Type
Showing 222 reviews
2015 Ford Foucus Hi, Pros 1- Sales guys were friendly and helpful. Concerns, 1- I have never been told that the car has only 1 key and the other was missin Hi, Pros 1- Sales guys were friendly and helpful. Concerns, 1- I have never been told that the car has only 1 key and the other was missing until I asked before taking the car and driving home. 2- There are some dents on the car, that is ok I saw and bought it as it is. However later I noticed that the bumper does not align well with the body. I am not a car expert but I can say this car may have been hit. I did not want to have a pre sales check from somewhere else because it is new and under warranty, and Bill Pierre is also a Ford dealer. Showing Carfax report does not mean it was not involved in an accident. You guys are the experts and should check the car before selling it. Thanks Gokhan Duymaz More
Enlightening and Saticfying In the beginning I had no anticipation of ever getting financed. But only through the perseverance, determination of both Bill and George the thought In the beginning I had no anticipation of ever getting financed. But only through the perseverance, determination of both Bill and George the thought to be impossible became a reality. It is my opinion that they both went above and beyond the call of duty to make my deal possible. I would definitely buy from them again and recommend them to friends and family. Thank you for great experience. More
purchase of 2003 excursion Sales staff was friendly and helpful and able to negotiate a good deal. Finance was a bit surly with to much wasted chatter with jokes and uneeded c Sales staff was friendly and helpful and able to negotiate a good deal. Finance was a bit surly with to much wasted chatter with jokes and uneeded conversation More
BUYING Happy with the help I got when I stopped at your location.I was treated with respect. T employee made even easier by driving to deliver the car to me Happy with the help I got when I stopped at your location.I was treated with respect. T employee made even easier by driving to deliver the car to me. More
Great experience. Robert Garcia was great to work with. No pressure and he worked hard to get me a loan and a great vehicle. I will definitely be getting my next vehicl Robert Garcia was great to work with. No pressure and he worked hard to get me a loan and a great vehicle. I will definitely be getting my next vehicle from Bill Pierre. More
Poor Customer Service - Sleazy Tactics My family and I were looking at a vehicle that didn't meet our needs. We were simply talking about the desire to have something else when one of the s My family and I were looking at a vehicle that didn't meet our needs. We were simply talking about the desire to have something else when one of the sales managera interjected and begun typical sleazy car salesman tactics. He started lying to us in order to convince us that what we really want isn't what we actually want or need. I told my spouse I wanted to leave and apologized to the salesman for losing a sale due to the sales managers behavior. My husband let them know I hate car salesmen because of this. The sales manager left and came back out and said we hate rude customers. My husband called him out for speaking to a customer that way and ended up getting in my husbands face, pointing his finger in my husbands chest while he was holding our 9 month old. I lost it and told him to "F" off and that his behaviors are out of line. I spoke with the GM, who essentially supported his salesman's unacceptable behavior. I have been to several great dealerships where the salesmen weren't pushy, didn't lie, and treated us with respect; regardless of us wanting to buy a car from their dealership. I will never go to or recommend a Pierre dealership to anyone, ever. This is unacceptable, regardless. More
Never trade a car in here Like another reviewer said, do your homework. Edmonds.com, kbb.com, NADA.com. Print the values you come up with. I was lied to about the impact an Like another reviewer said, do your homework. Edmonds.com, kbb.com, NADA.com. Print the values you come up with. I was lied to about the impact an accident had on the value of my car. I was told my trade would have to be sold for below book. The reality: Car value as a trade was $8k -$11k. It had low miles. Newer tires, and was mechanically excellent. I was told due to the minor accident, the best I could get was $6k. I should have walked, but I believed the sales rep. My bad. Within three weeks, they sold my trade in for $13k. Even if they put a $1,000 into it for detailing, they made a $6,000 profit based off of the LIE that a minor accident means the car will never sell for book. DO YOUR HOMEWORK AND BRING IT WITH YOU. More
Know your numbers when leasing from here... Go to sites like edmunds.com to know your money factor and residual. Do the calculations even before you think about buying when leasing from here... Go to sites like edmunds.com to know your money factor and residual. Do the calculations even before you think about buying from here. They are just waiting for amateurs to walk in and rip people off. Went in for a Camaro, got the exact same car from Bellevue Chevy at a much much lower rate. More
A great dealership Showed up on a Sunday to test drive a Prius. They had the car already waiting ready to go on a test drive after speaking with them earlier. Loved the Showed up on a Sunday to test drive a Prius. They had the car already waiting ready to go on a test drive after speaking with them earlier. Loved the car and the price and with their assistance from insurance carrier suggestions to financing i was driving off the lot in my new car in just a few hours. Thank you! More
Excellent costumer service they have been nice to me thank you so much....for made me feel so special I let you know every one approach having a smile on his fa costumer service they have been nice to me thank you so much....for made me feel so special I let you know every one approach having a smile on his face ?? More