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Bill Page Toyota

Falls Church, VA

4.2
281 Reviews
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2923 Annandale Road

Falls Church, VA

22042

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Showing 157 service reviews

December 12, 2025

A "tire" appeared on my dashboard (something I had never seen before), so I took my car in to have it looked at. It turned out to be low pressure, possibly caused by sudden change to very cold weather. Wh More

by gaftina78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Arroliga
December 06, 2025

They can't fix my 2024 grand highlander. They don't even know the defect, they keep using trial and error. My car was making a noise on the driver's side, and they suggested that I change th More

by admulu13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 06, 2025

I purchased a certified pre-owned Toyota Camry - the sales rep (John) was honest and was the best part of this experience. However, following through on the "owed" maintenance has been a nightmare - bas More

by jeffgerber14
Recommend Dealer
No
Employees Worked With
John, Tyler
July 22, 2024

I wanted to share a concerning experience I had recently. I took my car to this dealer for service and discovered that an item was missing from my car when I picked it up. I spoke with the manager, but unfor More

by Folgat94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
July 18, 2024

On 11/02/2023, I had my 2014 Rav4 Fwd serviced at Bill page Toyota, Transmission fluid flushed at 102,400 miles (serviced at $299). On 02/15/24, transmission was failed at 104,700 miles after 2300 miles s More

by Chinh
Recommend Dealer
No
Employees Worked With
N/A
August 08, 2023

I had my 40k service on my 21 Rav4 done yesterday. I've been impressed with the professional service I've received from Bill Page since I started coming here 2 years ago. More

by Mackdaggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Benitez
Aug 10, 2023 -

Bill Page Toyota responded

We appreciate your input! We're glad to hear that you are consistently impressed with the service we offer here at Bill Page Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Bill Page Toyota Team

August 08, 2022

I have previously raved about their service. Not anymore. When I purchased my new Toyota in June of 2018, I received a Bill Page Toyota LOYALTY VOUCHER. It promised, among other things, an oil More

by Bobo
Customer Service
Recommend Dealer
No
Employees Worked With
Danial Carcamo
Aug 16, 2022 -

Bill Page Toyota responded

Our team has acknowledged this review.

February 16, 2022

Brought my 2nd Gen Prius for a brake issue. Mr. Daniel Turner helped me; he was courteous, listened well, and got the issue diagnosed in very short order. Also billing was very fair -no extrane More

by freeclimbr10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Turner
Feb 18, 2022 -

Bill Page Toyota responded

Thank you so much for taking the time to share your feedback with us here at Bill Page Toyota! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bill Page Toyota Team

August 24, 2021

I had a service with Donny, and this guy had no idea what to do. I told him “My car was kinda shaking when go over 70mph but I just got new tires…” as soon as I said that he jumped in “then we dont have to c More

by Danny T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donny
Aug 26, 2021 -

Bill Page Toyota responded

We appreciate you reaching out to us. Please know your review is taken very seriously by the team here at Bill Page Toyota. We always strive to improve and give our customers top-notch service. We invite you to contact me at your earliest convenience so we can learn more and help resolve this situation together. We hope to hear from you soon. Sincerely, The Bill Page Toyota Team

August 03, 2021

Turner was very professional and helpful. My car was serviced in a timely manner and all details were taken care of. He was very pleasant and was able to return my car to me the same day. Thank you the More

by hsumm43680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Turner
Aug 05, 2021 -

Bill Page Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Bill Page Toyota Team

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