Bill Page Honda

Great customer service! John and Mohammed helped to make the purchase of our vehicle seamless and stress free! John and Mohammed helped to make the purchase of our vehicle seamless and stress free! More

Dear Pre Sale-Manager, I am reaching out to express my disappointment with a recent experience at Bill Page Honda on November 4, 2024. I accompanied my fiancé to help her purchase a pre-owned 2016 Honda H disappointment with a recent experience at Bill Page Honda on November 4, 2024. I accompanied my fiancé to help her purchase a pre-owned 2016 Honda HR-V and was initially assisted by Jon Vu. Unfortunately, multiple issues arose during our visit, leading to a sense of mistrust and disrespect. After agreeing on a price and preparing to complete the paperwork, I discovered discrepancies in the car's accident history. Jon had informed us that the vehicle had only one minor accident, but further investigation revealed three accidents (two minor and one moderate). Given the situation, I felt it necessary to bring to your attention Virginia Code § 18.2-95, which addresses larceny by false pretense. Misrepresenting the history of a vehicle could fall under fraudulent practices, which carry serious implications under Virginia law. Additionally, when we engaged with the financial manager, Mohama, I felt that my role in supporting my fiancé was not respected. Despite being a loyal customer, with over three previous purchases from Bill Page Honda, I was informed that I "was not in a position to represent her." Moreover, I was denied clear, written information about rates and terms, with only verbal summaries provided. When I mentioned that we did not need additional coverage, Jon stated, “I am not talking to you; I am talking to your fiancé.” The entire experience, lasting over five hours, was deeply disappointing. I hope your team will address these concerns promptly to ensure such practices do not affect future customers. Thank you for your time and consideration. I look forward to your response and a resolution to this matter. Sincerely, More

Jon made what can often be a stressful & lengthy experience, a seamless & pleasurable experience. He was patient, knowledgeable and took great care of us. I'm absolutely in love with my 2016 Honda C experience, a seamless & pleasurable experience. He was patient, knowledgeable and took great care of us. I'm absolutely in love with my 2016 Honda CRV! More

Jon was great! No pressure and very knowledgeable ! Financial guy was great too! It was the best car buying experience ever! No pressure and very knowledgeable ! Financial guy was great too! It was the best car buying experience ever! More

Walked in, easy to test drive the quality used car and able to take it to a 3rd party mechanic to look over. The buying process was really painless (except for writing the check). Everyone was very profes able to take it to a 3rd party mechanic to look over. The buying process was really painless (except for writing the check). Everyone was very professional and understood my situation of purchasing a car on the budget. Seems like one of the better auto dealerships in the DMV. Highly recommend giving Bill Page Honda of Falls Church a try when shopping for a used car. More

We live in MD but purchased a new 2024 Honda Civic from Bill Page Honda. They had the color and trim we were looking for. We were told prior to the purchase that they could plate it with MD license plates. Bill Page Honda. They had the color and trim we were looking for. We were told prior to the purchase that they could plate it with MD license plates. What they weren't transparent about was the time it would take to get those plates! It's been 7 weeks and still no MD plates! We were able to drive it off the lot with temporary VA plates but when they expired we were promised another set of temporary plates to be sent to us overnight. That's a week ago and we still haven't received those. ... and our salesman who was responsive when he wanted us to buy from him has been MIA about the license plate issue. So, in short, we're sitting with a new car, parked on the road, that we can't drive. More

i bought new 2020 honda odyssey from bill page honda. two years after transmission failed in parking lot and would not move, i tow in(i had to pay tow bill do not know whay)replaced transmission, due to two years after transmission failed in parking lot and would not move, i tow in(i had to pay tow bill do not know whay)replaced transmission, due to factory defect. all problems starts from than, 3-4 weeks after my whole family were driving to new york for weekend vacation and rent a hotel.driving on 95 highway dash light come up(transmision temp near limitedperfomance may reduce) called bill page honda and they said i need to to nearest honda dealer.i had to pull in to maryland honda dealer show dash light and waited 5-6 hours in dealer without having lunch. after all the waiting they said everything is ok. i drove up on 95 and 30 minutes after light came up again.i had no choice to drive as it is. after trim went to bill page honda and they said nothing is wrong. ever since than everything when i am on highway driving 60-70 miles more than 40 minutes light alway comes up. do not know how long after i took it in to bill page honda again and advise them to drive on highway 60-70 miles non stop for 40 minutes and light will come up. few days after they said no problem found. when i went to p-up vehicle i ask jermy if they drove in highway he said no..... drove i local way......did not know what eles to tell hi. ever since than when i have to be in highway for long time i had to rent a car me paying also vacation time driving odyssey to myrtle beach....no i had to pay $800.00 around for rental because i do not want to make my vacation time dealer with transmission problem. about a month ago my family had to go colleage tour with my kits driving up to pittsburg and highway speed limited are 75 miles and ogcourse light came up heading up we had to stop 4-5 times to cool down and had to wait around 30 minutes every time stop.coming down from pittsburg on highway doing 75-80 miles my car would not go even when i step on gas and i see my speed is going down to 60-50-40-and 30 miles reducing speed, ni shoulder line found near me and had to force my self to pull over side of highway and trucks passing by 70-80 miles and almost hit my mirror i really feel my whole family may die here in highway. however i had to wait 30-40 minutes and pull over to shoulder line and wait it 40 minutes to cool down trans. i took my car back to bill page honda dealer again 2 days after jermy called me confirm good to go and problem was transmission oil over filled. HA HA HA so i almost die on highway lack of checking from day one i had problems. so what abot all the rental bill i been paying should be pay back from bill page honda. they should of listen to me and checked. i drove my odyssey last weekdend and light did not come up again for now. i really believe bill page honda need to pay me rental back.i will get you a invoice if you need it..what did i do wrong ...may be buying car from bill page honda is my fault let me know i will let everyone know not to make same mistake as me. More

Our salesman Jon Vu was great. Straight forward and genuine. After visiting a few other dealers in the area, they restored my confidence that there are still some good car dealer Straight forward and genuine. After visiting a few other dealers in the area, they restored my confidence that there are still some good car dealerships out there. Wouldn’t hesitate to shop there again. More

Highly recommend working with Jon at Page Honda for your next car purchase. We struggled with other local dealerships during our search; once I talked to Jon the process was extremely seamless and efficient next car purchase. We struggled with other local dealerships during our search; once I talked to Jon the process was extremely seamless and efficient. We already knew what car we were looking for, and he facilitated every aspect of making it happen in just a few days. Pick up the phone and call him! More

Jon was very personable and nice and process didn’t take too long . Costs ended up being way more than expected tho too long . Costs ended up being way more than expected tho More