Bill Luke Santan
Gilbert, AZ
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I want to thank Herb for the VIP experience, he really took care of us and insure we were satisfied with our selection, thank you very much for everything very happy customers took care of us and insure we were satisfied with our selection, thank you very much for everything very happy customers More
Jim Gilbert VIP. This salesman was very knowledgeable and able to answer any and all questions thoroughly and made sure we understood everything before proceeding. Very comfortable buying experience and will able to answer any and all questions thoroughly and made sure we understood everything before proceeding. Very comfortable buying experience and will be purchasing our next vehicle from Jim. More
Kesha Rush really gave me the VIP experience. She was super friendly and helpful, and I got exactly what I wanted! I would recommend her to anyone looking for a car! super friendly and helpful, and I got exactly what I wanted! I would recommend her to anyone looking for a car! More
Please stay far far away from this dealership. Bill luke san tan advertised a beautiful 2018 Malibu premier. Everything went well untill it was time to drive the vehicle home. They pull your new car up with san tan advertised a beautiful 2018 Malibu premier. Everything went well untill it was time to drive the vehicle home. They pull your new car up with a big smile and hand over your keys... well ONE key for a 24k car ✋ what dealership wouldn't have the courtesy to at least provide two keys! It gets worse, I get into a car with the GAS LIGHT ON... they are joking right? We noticed their lot attendant had also jumped a curb and a CHUNK of the tire was now missing.... not even an apology, they were more irritated with me!! Than JESSIE HERNANDEZ decides to say because he is a father of two children he understands my safety concern and will replace the tire BUT come back in 4 days 😳 I guess my childrens lives didnt matter for those four days... I drive my new no gas, chunk in the wheel unsafe new car home and the premier package I paid extra for, guess what the subs are totally blown and dont even work ✋ went to shut off the vehicle and it wont shut off!!!! The sensors aren't communicating and my car thinks its still in park... you now have to DISCONNECT THE BATTERY TO SHUT IT OFF!! Immediately call mr family man himself mr herndez back and he tells me oh my sounds like a transmission issue. The earliest we have it 1pm thurday, SIX DAYS AWAY.... well here is Friday. Bill luke now had my car 2 days... they decided my premier package stereo system isnt their concern and they wont fix it. My car that wont shut off 10/10 didnt do it while they had it 🤔 and my tire CHUNK isn't a big enough safety issue now either... I have filed a lemon law complaint with the dmv ( if you didnt know how much power they have, look it up) I opened a formal complaint with Gm and I will be going to the BBB Please dont get scammed like my family. More
Jim was amazing. He was polite and pleasant to work with. Couldn't be happier with our second Bill Luke experience. We would recommend this dealer to anyone. with. Couldn't be happier with our second Bill Luke experience. We would recommend this dealer to anyone. More
Excellent service! Jay was a pleasure to work with. My wife and I visited the dealership several times. We were undecided today, but Jay was extremely helpful. VIP treatment!! wife and I visited the dealership several times. We were undecided today, but Jay was extremely helpful. VIP treatment!! More
Jeff Jerde was wonderful in helping our son get his first car - definitely a full VIP treatment! Delight to work with and appreciated his honest diligence. Thank you for a pleasant experience for the whole f car - definitely a full VIP treatment! Delight to work with and appreciated his honest diligence. Thank you for a pleasant experience for the whole family. We bought an electric car and he made sure it was charged and clean to be able to drive it out of the lot immediately upon signing! More
Very helpful, no pressure to buy or add extras to the vehicle, kind, courteous, understand, will to work with you. The Luke Family is awesome. vehicle, kind, courteous, understand, will to work with you. The Luke Family is awesome. More