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Bill Luke Santan
Gilbert, AZ
962 Reviews
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Showing 962 reviews
March 14, 2020
Oil and filters were not changed as stated Both were Oil and filters were not changed as stated Both were black. If i could Attach a picture I would. The car I bought also had car mats in it at time o Oil and filters were not changed as stated Both were black. If i could Attach a picture I would. The car I bought also had car mats in it at time of purchase. During pick up we noticed they were gone. dealership Manager said he would order new ones. Our sales rep verified he did it right then and there and I was promised them in 7-10 days. I didn’t receive a call for pickup as they said. Turns out they were never ordered. Took me day to speak to someone about this and I had to wait another week+ for them to follow through. More
by Kelsea S.
Employees Worked With
Jose Borja
March 14, 2020
VIP Experience with Eric Little. He was very considerate of our time and made our vehicle purchase quick, simple and answered all of our questions. Would highly recommend working with Eric for purchasing a of our time and made our vehicle purchase quick, simple and answered all of our questions. Would highly recommend working with Eric for purchasing a vehicle and look forward to working with him in the future. More
by R21785
Employees Worked With
Chad with Financing
March 13, 2020
Walked in to a welcoming environment! VIP experience the whole time I was here. Everything was easy and hassle free! Kevin Jones is awesome! He was very knowledgeable and helpful. He got me the best deal ! whole time I was here. Everything was easy and hassle free! Kevin Jones is awesome! He was very knowledgeable and helpful. He got me the best deal ! Definitely will recommend 5 stars for this. More
by M.Behrmann
Employees Worked With
Kevin Jones
March 13, 2020
Jesse was a referral from a friend who assured me he would provide me with the VIP experience ... I was not disappointed. Thank you Jesse. would provide me with the VIP experience ... I was not disappointed. Thank you Jesse. More
by Michelletyler02
Employees Worked With
Jesse Hernandez
March 13, 2020
Horrible car! Jan 9 I went to santan looking for a car. I test drove a car and it drove amazing. After purchasing the car and driving off the lot I started to have car issues. I called next day informing the test drove a car and it drove amazing. After purchasing the car and driving off the lot I started to have car issues. I called next day informing them of my problem. They said I have to bring it in to get it looked at. I didnt have a problem with it cause I know stuff happens. When taking it to the dealer I was told I needed new tires. Keep in mind I have driven the car more than 200miles. Upon paying for new tires I'm still having the same issue. I've taken my car to the dealer more than 3 times and the car is still having the same issue. I'm now stuck with it and a problem the te cchs cannot seem to find. I'm not happy with my purchase or happy with the vehicle I'm driving now. I barely made my first car payment and I had to invest more into the car then what my payment us worth. More
by Marquis.ross
Employees Worked With
Brian Whitaker
March 13, 2020
It was a super easy and painless experience. VIP experience. As a first time buyer I was really pleased with the service and effort provided to get me the vehicle I wanted. experience. As a first time buyer I was really pleased with the service and effort provided to get me the vehicle I wanted. More
by davin_lundquist5
Employees Worked With
Jesse Hernandez
March 12, 2020
Jeff Jerde was AWESOME! He gave me VIP TREATMENT! I will definitely send anyone his way looking to purchase a vehicle. Great dealership and great people! definitely send anyone his way looking to purchase a vehicle. Great dealership and great people! More
by Klover
Employees Worked With
Craig Campbell, Jeff Jerde, Kaitlyn Johnson
March 12, 2020
Excellent customer service given VIP service for both me and my son who was a first time truck buyer. Loved the lower rate we were able to get with finance department. and my son who was a first time truck buyer. Loved the lower rate we were able to get with finance department. More
by julie.lundquist77
Employees Worked With
Jesse Hernandez
