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Bill Luke Santan
Gilbert, AZ
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 962 reviews
May 29, 2020
Bret and Brian treated us very well at Bill Luke San Tan. It felt like a VIP experience because everything was ready when we got there and no waiting like other dealerships I went to. Will be back. It felt like a VIP experience because everything was ready when we got there and no waiting like other dealerships I went to. Will be back. More
by Isaiah
Employees Worked With
Kesha-Nicole Rush, Brian McFadden
May 26, 2020
Wish I could give it lower than 1 STAR!! Went back and forth via email for a few days and worked out a deal that it appeared both the dealership and myself were happy with. Drove an hour across town to go forth via email for a few days and worked out a deal that it appeared both the dealership and myself were happy with. Drove an hour across town to go sign all the paperwork and that's when everything changed. Staff didn't know anything about a Jeep, lift kits, or the tires that they drive on and began to redact the offer that we agreed upon. Was told to wait for a day to speak with the service department as they should know what they are talking about and was sent home till then. Left and hot am email saying that the vehicle has sold............. Seriously More
by jdobbin137
Employees Worked With
Rodney
May 24, 2020
Bill Luke VIP . Brian Macfadden was willing to work with me and put up with my asking for a lot of conditions. My wife got the car she wanted. me and put up with my asking for a lot of conditions. My wife got the car she wanted. More
by Raiderruss406
Employees Worked With
Jesse McIntosh, Brian McFadden
May 23, 2020
The sales man I worked with was great and very kind. I was disappointed with the end of my car buying experience when the general manager rescinded the offer on my trade in. They made the mistake of makin was disappointed with the end of my car buying experience when the general manager rescinded the offer on my trade in. They made the mistake of making me an offer before seeing my vehicle, and I was very honest about its condition. I had already put money down and signed for the vehicle when they took their offer back and we’re not willing to work with me to get back down to my budget. I find it sad that they do not think it is important to stick to their agreements, and they do not care about their customers. More
by M
Employees Worked With
Jim Gilbert
May 22, 2020
Bill Luke VIP process was quick and easy, great deal for a great truck, no complaints at all about the buying process. Definitely would recommend a great truck, no complaints at all about the buying process. Definitely would recommend More
by Comp
Employees Worked With
Rodney Zimmerman , Brian McFadden
May 22, 2020
I did the Bill Luke VIP process, dealing with Rodney and Bmac. I mostly dealt with Bmac, who was highly professional and helpful. Very nice gentlemen. Bmac. I mostly dealt with Bmac, who was highly professional and helpful. Very nice gentlemen. More
by Rob
Employees Worked With
Rodney , Brian McFadden
May 21, 2020
Brian McFadden with BILL LUKE VIP was beyond phenomenal in helping us purchase our Audi S4. He helped get everything done over the phone. I was able to walk in sign documents and leave with a beautiful car in helping us purchase our Audi S4. He helped get everything done over the phone. I was able to walk in sign documents and leave with a beautiful car. I highly recommend Brian and BILL LUKE VIP More
by Gilly
Employees Worked With
Brian McFadden
