Bill Luke Santan
Gilbert, AZ
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Excellent customer service from Nick Sokol, also our salesperson. Great buying experience from the moment we arrived to retrieval several days later. Nick went above and beyond helping us during our b salesperson. Great buying experience from the moment we arrived to retrieval several days later. Nick went above and beyond helping us during our buying experience. We definitely will be repeat customers. Thanks again! More
Jesse was more than patient. The transaction took a long time as I was communicating with my wife out of state. He was able to multitask (help others he had appts with) and still The transaction took a long time as I was communicating with my wife out of state. He was able to multitask (help others he had appts with) and still get the job done. More
Joseph the Salesman was great. The finance person, Kyle Slade was not so great. He was very slow, he kept saying he was too busy and we would just have to wait. It also seemed l The finance person, Kyle Slade was not so great. He was very slow, he kept saying he was too busy and we would just have to wait. It also seemed like he added unnecessary fees and it felt like a scam. Nothing was upfront and the “out the door” cost kept going up. We called for the security code for the EVR stolen vehicle recovery he was again too busy and “would get around to it when he could”. Pretty disappointing when the salesperson was good. More
Had to get a new car promptly. Peter was very helpful with videos, answering questions about the cars, the financing, and my alternatives.. was able to choose a car and close a sat Peter was very helpful with videos, answering questions about the cars, the financing, and my alternatives.. was able to choose a car and close a satisfactory deal in an afternoon. Very pleasant and businesslike More
Great experience for a first time buyer - the process was quick and easy. Eric Collins was friendly, professional, patient, and knowledgeable. I never felt pressured into a decision. Grateful for the experie quick and easy. Eric Collins was friendly, professional, patient, and knowledgeable. I never felt pressured into a decision. Grateful for the experience, thank you! More
For me personally it is always about first impressions, Scott won me over on about 30 seconds by simply asking my name and shaking my hand like an actual human. The car selling industry has, and will alway Scott won me over on about 30 seconds by simply asking my name and shaking my hand like an actual human. The car selling industry has, and will always be a boys club. I know this to be true because I am a female and have purchased numerous vehicles in my tenure. Scott was straight forward and just easy to communicate with. Yes, Bill Luke Santana did have the vehicle I wanted, but if my salesperson had not had the charisma that Scott had as well as the comfortability factor, I would’ve walked. It is, has, and will always be the personality behind the sale for me. More