Bill Luke Santan

The overall process from inquiry to signing was well managed. Excellent communication and overall assistance in facilitating the purchase. managed. Excellent communication and overall assistance in facilitating the purchase. More

Johnny from Bill Luke Santan was a huge help and a breath of fresh air when it comes to the car buying process. He was very personable and waited on us hand and foot. The other managers that we dealt with we of fresh air when it comes to the car buying process. He was very personable and waited on us hand and foot. The other managers that we dealt with were just as helpful. When I buy a car, this is how I want the process to go. I never felt pressured and enjoyed the process from start to finish. I would recommend and will be back to see Johnny at Bill Luke in Gilbert in the future. More

I recently traded in my vehicle and gave a down payment, over a week later I received a call stating the terms of the lone had changed and in order to keep my vehicle I had to pay an additional $20,000. I w over a week later I received a call stating the terms of the lone had changed and in order to keep my vehicle I had to pay an additional $20,000. I was told I could also trade it for a similar vehicle but they only had one other similar vehicle. I had no choice but to take back my trade in and give back the vehicle that myself and my family were very excited to have. When we went to the dealership this morning everyone we interacted with seemed uncaring and unwilling to help. This has been extremely stressful and has included large expenditures that we will not recoup, we feel taken advantage of. More

I just bought and took delivery of a 2023 Mazda Miata MX-5 today, February 12, 2026. I bought the car sight unseen, by the internet sales department. No test drive because of the 82 mile round trip dis MX-5 today, February 12, 2026. I bought the car sight unseen, by the internet sales department. No test drive because of the 82 mile round trip distance. I have owned several Miata cars in the past, and was looking at model year 2016 because of the redesign in 2016. I spent hours and hours on the phone with the dealership, from Sunday, February 8th to Wednesday, February 11th, the date that their sales staff drove out here to deliver the car to me. They put up with my sometimes angry temper, and at one point a manager called me and informed me that they are cancelling the deal and refunding my $1,500 deposit because he did not like the way I was talking to his staff. I have to say, Bill Luke Santan management was right, I was out of line a few times. Its just my nature, and I am genuinely a nice person who helps alot of people. I told the manager that I would like to go ahead with the deal, and "lets start fresh." He agreed. After delivery, the tiny "cockpit" hurt my back and I asked for a return less than one day after delivery. The dealership agreed, and even offered (after some additional calls) to send a team out here, 40 miles one way, and pick up the car today, February 12th. But I was sad because the purchase price of this 2023 Miata MX-5 was significantly less than Miata autos listed on line that were actually older with more mileage. I could not even come close to the sales price. After trying seat cushions to soften the sitting position and driving the Miata several miles to the Phoenix central business district, my back felt great. No pain during, or after the 40 mile round trip today. Happily, I informed the dealership that I wanted to cancel the return pick-up and refund price, and decided to keep this beautiful, almost mint condition, Miata. I hereby recommend Bill Luke Santan to anyone who wants perhaps the best buying price anywhere. More

Angel was great! He’s so attentive, respectful and answered every question I had with ease. He’s so attentive, respectful and answered every question I had with ease. More

Angel was phenomenal during the entire experience. He was professional and made every step so easy. Definitely recommend seeing him! He was professional and made every step so easy. Definitely recommend seeing him! More

Good dealership. But did not negotiate on price for vehicle when a similar vehicle was available at different Bill luke location for lower price. But did not negotiate on price for vehicle when a similar vehicle was available at different Bill luke location for lower price. More

Bill Luke Santan has definitely been the best and most easiest Dealership I’ve worked with! Actually listened to my needs & my Sales Man Angel Rocha was nothing but great! Definitely will be returning in easiest Dealership I’ve worked with! Actually listened to my needs & my Sales Man Angel Rocha was nothing but great! Definitely will be returning in the future and referring friends & family More

Thanks to the salesperson Arturo! The purchase process was smooth and hassle free. Appreciate the honesty throughout the process, which for us felt unusual for car dealerships. The purchase process was smooth and hassle free. Appreciate the honesty throughout the process, which for us felt unusual for car dealerships. More

Friendly and very patient. Highly recommend to anyone wanting a vehicle. No need to negotiate when price is right compared to other dealers in the state. Highly recommend to anyone wanting a vehicle. No need to negotiate when price is right compared to other dealers in the state. More