Bill Luke Marana
Tucson, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 286 reviews
It took a little work initially to find a salesperson, but after that, everything was fantastic.Definitely a five star treatment. but after that, everything was fantastic.Definitely a five star treatment. More
Much much larger than I thought. Big verity of vehicles. Very clean and the people are very nice. Big verity of vehicles. Very clean and the people are very nice. More
Amazing! Worked with my budget and our crazy xxx family! Did everything he could because he knew we lived down in Sierra Vista, which is a bit of a drive and Worked with my budget and our crazy xxx family! Did everything he could because he knew we lived down in Sierra Vista, which is a bit of a drive and I cannot thank this man enough! Love love love, and would highly recommend to anyone and everyone! More
Overall good experience, had a good selection of vehicles and process was straight to the point. and process was straight to the point. More
My experience here was good. Knowledgeable and friendly staff, great service for looking at a wide variety of used vehicles. Knowledgeable and friendly staff, great service for looking at a wide variety of used vehicles. More
Very professional and funny salesman and gave us all the information we needed to get out as soon as possible very efficient information we needed to get out as soon as possible very efficient More
Hands down Diego is the best sales representative I have worked with. Was super fair in getting me a deal that made sense. Overall the Bill Luke Marana Location knows how to do business. My only regret was worked with. Was super fair in getting me a deal that made sense. Overall the Bill Luke Marana Location knows how to do business. My only regret was not finding this place sooner! More
Incredible service! Patiently helped me pick the car I wanted. Thank you so much! Would recommend to friends and family Patiently helped me pick the car I wanted. Thank you so much! Would recommend to friends and family More
Carlos made my process simple and easy. Ask for Carlos if you guys are in the market Ask for Carlos if you guys are in the market More
I’m updating my review because the issue was never properly resolved. After filing a complaint, I went back to Bill Luke Marana to sign cancellation paperwork as instructed. However, I was not offered properly resolved. After filing a complaint, I went back to Bill Luke Marana to sign cancellation paperwork as instructed. However, I was not offered any real resolution or compensation for their mistake. The add-on products were not properly disclosed as optional at the time of sale. I was never clearly told I did not need them. I was only able to cancel them at a prorated amount, which resulted in me losing money. To make matters worse, I attempted to use the services I paid for and had two claims denied—one for maintenance and one for towing. This shows that the service contract did not actually provide the coverage that was implied when it was sold and was effectively useless. No apology, no accountability, and no compensation for the financial loss caused by their lack of disclosure. I strongly advise future buyers to be extremely cautious with any service contracts or add-ons sold here and to carefully review everything before signing. More




