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Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
976 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 976 reviews
June 21, 2013
I had a great experience buying a car here at Bill Luke. We worked with Michael Murphy. He was very helpful and was right there with us through the whole process. He was a lot of fun to work with. I will sh We worked with Michael Murphy. He was very helpful and was right there with us through the whole process. He was a lot of fun to work with. I will share this with my family and friends. Thank you. More
by Staciredsox
Employees Worked With
Michael murphy
June 21, 2013
Went to the dealership to find a truck I had recommended to me from and ad. Met Murphy on the way in and he helped find the truck and we went for a drive. I liked it and went in to make the deal. Worked to me from and ad. Met Murphy on the way in and he helped find the truck and we went for a drive. I liked it and went in to make the deal. Worked out the details and brought the wife back for final approval. She agreed and did the paperwork. Very smooth transaction. More
by MarcoDiGiovanni
Employees Worked With
Mike Murphy
June 19, 2013
We went Bill Luke and were greeted by Murphy. We told him what we were looking for and he offered us several different choices. Murphy was knowledgable and answered all of our questions. We never felt pressu what we were looking for and he offered us several different choices. Murphy was knowledgable and answered all of our questions. We never felt pressured at all not only was Murphy enjoyable he was funny as well. I would definitely recommend this store to anyone who's looking for new or used. More
by Azhiker1234
Employees Worked With
Michael Murphy
June 19, 2013
I came in to look for a new vehicle, from the moment I walked in my experience was excellent. Mike Murphy greeted me right away and spent countless hours with me. Mike is a true professional and should be walked in my experience was excellent. Mike Murphy greeted me right away and spent countless hours with me. Mike is a true professional and should be rewarded the highest praise from your dealership. I will come back and recommend Mike Murphy to everyone I know. More
by steigerwald
Employees Worked With
Michael Murphy
June 17, 2013
For all of you that are in need of a NEW or USED automobile, I would personally like to recommend Robert D. Stirrup. We recently visited Bill Luke and our experience was wonderful!! My husband a automobile, I would personally like to recommend Robert D. Stirrup. We recently visited Bill Luke and our experience was wonderful!! My husband and I have owned many vehicles in our life time and have had very FEW pleasant experiences at car dealerships. It’s been more like experiencing a torture chamber!! Robert was professional, but not pushy!! He worked HARD to get us the deal we were looking for. He was also very accommodating. I can’t praise him enough. I plan to purchase all future vehicles through him as well as send him everyone I know that is looking to buy!! Awesome job Robert, you’re the MAN! Shawn & Michelle More
by bowser68
Employees Worked With
Robert Stirrup
May 14, 2013
I purchased a used Nissan for my daughter. The first problem that I had with the dealer was that it took them 5 days to deliver the vehicle. We purchased the car on a Saturday and it wasn't available fo problem that I had with the dealer was that it took them 5 days to deliver the vehicle. We purchased the car on a Saturday and it wasn't available for pickup until Wednesday night. When we went to get the vehicle, it was soaking wet from their cleaning, very disgusting. It took an additional 2 full days for the car to dry, so really 7 days from purchase to having a usable vehicle. After driving the vehicle for a week my daughter told me that the check engine light came on and there was a rumbling at speeds over 40MPH. Took the vehicle to a local shop and they told me that the codes were for the catalytic converter, but they also told me that they found oil in the coolant and I needed a new tire. I didn't believe them, so I took it to another shop who said the same thing, oil in the coolant and I needed a new catalytic converter, this shop said they weren't sure why there was oil in the coolant as the head gasket seemed to be ok. So the oil had to be put there intentionally either by the dealership or the previous owner. Either way, the dealer shouldn't have delivered the car that way. They were suspicious in the fact that the cat converter had failed but still somehow passed emissions before the sale?? They thought something was extremely suspicious about that and suggested that I contact AZ VET and alert them of this, because they said it shouldn't pass emissions with a failing cat converter. So $1300 later all repairs have been completed. More
by robtester
Employees Worked With
Aaron, Pat
May 08, 2013
We've bought cars before but we had never had great experience like we did with Orlando...he helps us a lot & answered all of our questions...Thanks Orlando:) experience like we did with Orlando...he helps us a lot & answered all of our questions...Thanks Orlando:) More
by picksantos
Employees Worked With
Orlando
May 07, 2013
Changed financing on me. Stated I was Locked in at 7.5 and next day called me back in with an exaggerating rate. I returned the vehicle. Very unprofessional customer service and next day called me back in with an exaggerating rate. I returned the vehicle. Very unprofessional customer service More
by ReneZamora11
Employees Worked With
Sparkle Henderson
April 21, 2013
Bill Luke is, hands down, the best dealership experience I've ever had. I will not trust my baby with anyone else. The costumer service is always with a smile and I've never had to wait for hours on my car I've ever had. I will not trust my baby with anyone else. The costumer service is always with a smile and I've never had to wait for hours on my car like some dealerships. More
by AmandaBeaubien
Employees Worked With
Toby Way
