Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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my husband & i wanted to trade in our 2010 dodge 3500 ram for a new one, & we had the good fortune of doing business with our salesman, lionel hebert. he was wonderful & made a usually stressful experie ram for a new one, & we had the good fortune of doing business with our salesman, lionel hebert. he was wonderful & made a usually stressful experience a very pleasant one. this gentleman helped us to make the deal we needed and all under 4 hours. we are very happy with our experience at bill luke dodge, & we highly recommend mr. hebert as an exceptional salesman. also, we would like to mention that scott sripapattanavong was an excellent finance manager who helped us to finalize the sale. overall, we were treated very well at bill luke dodge, & we would highly recommend this dealership to anyone who is interested in purchasing a dodge truck. we have been to other dodge dealerships, & our previous experiences pale in comparison to the experience we had at the bill luke dealership. thank you again lionel & scott! More
I had a wonderful car buying experience at Bill Luke and will purchase a car from them again when the time comes. Steve was straight forward and made the process very easy! Thayer explained everything in th will purchase a car from them again when the time comes. Steve was straight forward and made the process very easy! Thayer explained everything in the finance portion easy and concise, making it easy to sign and make it so I understood everything. Thank you to Bill Luke and his employees!!!!!! More
First let me state that I dread going to dealerships because of the "car salesman" mentality. I had a few cars in mind that I was looking at but hadn't quiet made up my mind yet. Upon entering the dea because of the "car salesman" mentality. I had a few cars in mind that I was looking at but hadn't quiet made up my mind yet. Upon entering the dealership we hurried off to view as many cars on the lot as we could before we were approached (who hasn't done that?). We were acknowledged by Obe Birair who was so gracious and totally made me feel at ease. We explained that we were just looking and he was OK with that but also offered to show us any vehicle we were curious about. I appreciated that he didn't seem dismissive as if he was going to waste his time. He answered all of our questions on the various vehicles and even though the vehicle I initially came to the lot see was out he showed me another one that is similar but a different color. Long story short .. we loved it and ended up purchasing it. We worked with Scott Sripapattanaong in finance and he was just as awesome. I have to say that I walked (actually drove) away from this experience as a huge positive. I can't speak for all the employees at this Bill Luke dealerships but Obe and Scott were just amazing. They went above and beyond to make sure all of our needs were met, very gracious, knowledgeable, and professional. I felt no intimidation or pressure with them what so ever. This is not the 1st vehicle I have purchased but it is the 1st feedback that I have left due to being so pleased with my overall experience. Obe and Scott truly are an asset to this dealership. More
A big thank you to Lionel Hebert and Bill Luke Chrysler for making my son's first auto purchase a great experience. Friendly, knowledgeable and patient, Bill and the finance people thoroughly explained th for making my son's first auto purchase a great experience. Friendly, knowledgeable and patient, Bill and the finance people thoroughly explained the process of buying a used car to my son. Great people and a great place to buy a vehicle---we would do again in a heartbeat. Randy Rossow More
We have worked with Bill luke for over 20 years. The professionalism of your salesmen are great. He had Lionel as our sales person, what a great guy he was and very helpful. Thank you! professionalism of your salesmen are great. He had Lionel as our sales person, what a great guy he was and very helpful. Thank you! More
Mike Murphy was an excellent salesman. He really worked with us to get us a great deal! The whole experience is comparatively quick and efficient. I would definitely buy another car from him and would rec with us to get us a great deal! The whole experience is comparatively quick and efficient. I would definitely buy another car from him and would recommend him to friends and family. More
I want to thank you for your wonderful service. You knew what I wanted when I walk in the door. The on line service person conved everything that I requested and once I got Bill luke dodge Lional was introd what I wanted when I walk in the door. The on line service person conved everything that I requested and once I got Bill luke dodge Lional was introduced to me and he came acrossed to me like he was family rather than a sells person. He was not pushy at all. He was there for me and to see I got what I needed. I didn't fill I had to settle for anything less the what I wanted. Lional made sure I was aware of where the service department was and went over everything on my truck to make sure I new how to properly operate everything on my new dodge ram 1500. He seemed to be very knowledgable of the dodge ram I purchased. Much appreciate Lional. I have purchased two other vehicles from you in the past and the where a Jeep Rubicon and Dodge Ram 1500. On e was purchase in 1999 and the other 2004. I got terrific service on both of those accations and ultimately that is what brought me back to your dealership. Also I believe you are the only dealership that still believes in family values and it showes in your staff especially with Lional Hebert. Thanks again Lional we will definitely be back to purchase a Dodge Charger in the future. More
We worked with Lionel and he was Great! We knew what car we wanted and bought it at internet price. We felt that we got a great deal and are very happy with the car. A month later we had referred a family we wanted and bought it at internet price. We felt that we got a great deal and are very happy with the car. A month later we had referred a family member that also bought a vehicle and they were very happy. Since we had referred someone we were suppose to get $500. Some how are referral accidentally fell through the cracks. I finally called after a few months had gone by and spoke to Lionel. He was at home on his day off when he took my call and told me that he would check on it the very next day when he got to work. He got back to me very quickly the next day and apologized about the misshapes and told me that the check was in the mail. I highly recommend Bill Luke and definitely work with Lionel when you go. More
We knew what we were looking for and this car not only fit the bill, but our Salesman was awesome. We were in and out in less than 2 hours and it was a final contract. No haggling. We went in on an int fit the bill, but our Salesman was awesome. We were in and out in less than 2 hours and it was a final contract. No haggling. We went in on an internet price which was WAY below the sticker price and to our surprise our Saleman Lional was Funny, Quick and hardworking. Want to buy a car, see Lional. thank you..... More
Last week I was looking to buy my daughter a new car for college. When I got to the dealership I was greeted by David Mentier and he was more than helpful. Everything was easy and pressure free. He helped m college. When I got to the dealership I was greeted by David Mentier and he was more than helpful. Everything was easy and pressure free. He helped me pick out the perfect car and my daughter absolutely loves the Dodge Dart. I will definitely see David again when the lease on my vehicle is up. More