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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.1
977 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 977 reviews

September 01, 2014

Trip ready Thanks for all your help getting me ready for my trip and always answering my questions! You are so patient to answer and check all my concerns and I More

by ananazurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
thayer
Sep 02, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Ana Nazuire, Happy to hear we were able to make you feel safer in your car for your trip. We are here ready to help and answer your concerns again. Safe travels.

August 23, 2014

Family to Family My family has been coming to Bill Luke for years and the have offered great service for everything from buying a vehicle to servicing the vehicle. I h More

by marco2946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thayer
Aug 25, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Marco, Thank you for sharing how you and your family have been coming to Bill Luke for years. We have been serving Arizona since 1927. Thank you for your business and we a very happy you have chosen Bill Luke for your automotive needs.

August 21, 2014

Love Bill Luke Love this place! -- Bill Luke I'll be coming back for sure. I was given excellent, fast, friendly, customer service. They also give superb attention t More

by bettyreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thayer
Aug 21, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Betty, Thank you for your kind review. We appreciate people like you letting us know how we are offering excellent customer service!

August 20, 2014

Dealership experience I would not recommend this dealership. My siblings and I came here to purchase a vehicle for my sister who is currently deployed overseas and the serv More

by Aliciaxs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy and Ellie
Aug 20, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Aliciaxs, Your feedback is appreciated. Your review has been read and I am sorry you had a bad experience. I am sending you a private message to obtain more information about what happened.

August 16, 2014

Thank you Bill Luke Service I appreciate the prompt, courteous, and friendly service I receive at this auto shop. in addition, I know I can rely on excellent service for my car a More

by NedPoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 18, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Ned, you've made our day! That is what we love to hear. We will do our best exceed your expectations every time.

August 08, 2014

This is the place Bill Luke Service.This is the ONLY place I take both of my vehicles and have for several years. Their front line staff are very pleasant and informati More

by Tomtomsjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 11, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Customers like you make the world go round! Thanks so much!

June 03, 2014

BAD SERVICE KEN REYES HAS NO BUSINESS IN MANAGEMENT I purchased a Range Rover i had on going issues with the car from the start it has been in repair 30days out of 60 More

by tanyatorres1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Reyes
Jun 03, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thanks for taking the time to post your review. Unfortunately, I am not familiar with your vehicle or situation. Quality repairs and excellent customer service are our goals. If we can do anything for you in the future please contact us 602-249-1234.

May 22, 2014

worst service ever dealership missed many items on car, released missing entire exhaust pipe & 4 other items listed in writing DO NOT TAKE YOUR CAR HERE FOR SERVICE More

by ericSRT8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doyle
May 27, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thanks for taking the time to post your review. Unfortunately, I am not familiar with your vehicle or situation. Quality repairs and excellent customer service are our goals. If we can do anything for you in the future please contact us 602-249-1234

April 14, 2014

Best new car buying experience to date If you shopped around as much as I did you would realize their online prices are the best. I like that you do not have to haggle and you still get a More

by Carbuyer383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buck
Apr 14, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for sharing your experience. Thank you for your business and we will be here in the future to serve you again.

April 08, 2014

horrible customer service Can't get a hold of anyone half the time. The people that work there don't care about their customers after purchase. I was hung up on by Eddie Robles More

by chaplax123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Buck Gusparian/ Eddie Robles
Jul 21, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

I apologize about your experience. I wanted to thank you for your review and letting us know there is any area we need to improve on.

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