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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.1
977 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 977 reviews

February 07, 2015

Solid dealership. impressed with the work done by this dealership. I had issues with the car I purchased and everything was resolved smoothly. If I buy a car again in More

by Biggdann97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 14, 2014

Great Place to Get A New Car I went into this dealership after having found a 2014 Ford Mustang online at their location. I contacted them via email and asked a few questions abou More

by Kar98k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Johnson, Ebony Browne
Dec 15, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you very much for sharing your experience with us and for your business with the Mustang. Enjoy and drive safely!

November 25, 2014

why must I convince the dealer I am serious After severals calls and emails I finally convinced the salesperson that I was serious about buying a car. After all of this she wanted to go over num More

by guillermogonzales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ebony Brown
Nov 25, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Dear guillermogonzales, Sorry to hear we could not come to a deal. Bill Luke has been in business since 1927 and we strive for great customer service. If we can do anything for you in the future please contact us 602-249-1234.

October 21, 2014

Horrible experience Ill start by saying I waited 4 days to write this review in order to see if these guys would do the right thing. They didn't even bother to try and se More

by Po'ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Cetwinski
Dec 15, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Tom, following up on my private message from a couple months ago. I apologize your experience with us left you feeling upset. Thank you for allowing us the opportunity to earn your business.

September 30, 2014

Suspicious activity Had body work done. They had to redo it. Employee was irate. Couple days after getting my car back learned that my oil had been drained. Coincidence? More

by Kac1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Body work
Dec 15, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for bringing this to our attention. Your feedback is valued and will help us improve our service.

September 26, 2014

awesome experience Easy, efficient, knowledgeable...couldn't be happier. Ask for KB Baker! Scott in finance is equally efficient. I'm finally driving in my brand new More

by jacindab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KB Baker
Sep 29, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We appreciate your review. Thank you for sharing about your buying experience with KB Baker and Scott. Thank you again, and we hope you enjoy your new Jeep!

September 24, 2014

great experience After not so great experience at other dealerships it was awesome the way we were treated by JR our sales guy at Bill Luke. He was very friendly and h More

by alexsalcido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Sep 25, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Dear Alex Salcido, We are happy you chose Bill Luke to purchase your vehicle and allowing us to show you how friendly and helpful the experience can be. Thank you for your business and recommendation!

September 23, 2014

Honest Ladies, If your looking for honest mechanics and a place that gives their honest opinion to the best of their knowledge of what's wrong with your car More

by april30rain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cheryl
Sep 29, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for your review April. We are here to help you again should you need it. Thanks again!

September 22, 2014

car problems solved The staff is very friendly and professional. My boyfriend and I will never for get our first visit to the shop because we were so frustrated and conf More

by april30rain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lori
Sep 22, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Hello april30rain, It was a pleasure to read your review. Thank you for letting us know how our service team served you with knowledge guiding your vehicle mechanical repairs. We look forward for serving you again.

Sep 25, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We were happy to read your review about your service experience here. We strive for each customer to experience this very same friendly and professional customer service you were provided. Thank you for your review.

September 05, 2014

9 months later Im so mad!!! I bought a ford fiesta 2012 with only 32k miles on it nine months ago. The guy told me he would buy this car for his kid. Three months la More

by autumnsky2094
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amberlee Shaw
Sep 22, 2014 -

Bill Luke Chrysler Jeep Dodge & Ram responded

autumnsky2094, Thank you for posting a review. I am sorry to hear you had a frustrating experience. Thank you for being this to our attention to be addressed. Please contact us at 602-249-1234 so we can help you further.

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