Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 977 reviews
Great buying experience I went to this dealership because of the internet pricing. I called and when I arrived I was connected with Lionel Hebert. Lionel made the experienc I went to this dealership because of the internet pricing. I called and when I arrived I was connected with Lionel Hebert. Lionel made the experience of buying a used car a very positive one. He was honest and focused on what we wanted. Gave us a good price and made the transaction happen quickly. More
Dale Langford was very helpful! Just bought a Dodge Dart from Bill Luke. Dale Langford was a fantastic help, very knowledgable and took the time to explain everything I needed to kno Just bought a Dodge Dart from Bill Luke. Dale Langford was a fantastic help, very knowledgable and took the time to explain everything I needed to know. Service was great with limited wait times. Dale was one of the best salespeople I have ever met! More
Not Honest My husband and daughter called several times to check and make sure a vehicle was available prior to driving across town (30 miles). Each time, once My husband and daughter called several times to check and make sure a vehicle was available prior to driving across town (30 miles). Each time, once being on the way to the dealership, they were told the vehicle was waiting for them. After arriving and being handed off to a different salesman, they were told the vehicle was sold. This is a dishonest practice in trying to get consumers to your dealership. We will NEVER look at a vehicle at this dealership again and will let anyone else looking to steer clear because of their dishonest ways. More
Made Car buying fun There was never any pressure to buy anything at Bill Luke Chrysler Jeep Dodge and Ram. Doug Eichorn made the impossible happen and made buying a car There was never any pressure to buy anything at Bill Luke Chrysler Jeep Dodge and Ram. Doug Eichorn made the impossible happen and made buying a car fun. Doug provided the information I requested about the vehicles I was interested in and gave me the time to look at the vehicles I was interested in without any pressure. Doug showed me the Bill Luke website and how to search it and I was able to go home after my first visit and do my own research on the different vehicles I was interested in which I like to do. Doug always treated myself and my family as if we were family, a true gentleman. I also had contact with Briana Enlow on Bill Luke's website while during my research and she answered my questions quickly making this another positive experience. After deciding on the vehicle, Doug made sure everything went smoothly and got the vehicle ready to go. I also got to meet Thayer Park in finance who did a great job of guiding me through the paper work and provided information on additional items that were offered with no pressure to buy any of it. Doug made sure "The Price Was Right" for us. Thank you Doug, Briana and Thayer for a great job. More
Thank you Bill Luke Bill Luke was nothing short of awesome! I called before I came in and spoke with Brianna over the phone. When I got there, Ryan helped me get the car. Bill Luke was nothing short of awesome! I called before I came in and spoke with Brianna over the phone. When I got there, Ryan helped me get the car. It was pretty easy for him because most of the details were already worked out but he was able to show me some things I didn't know about the car! He was very friendly and rather handsom ;) Wendy in finance was great also as well as terry the delivery guy! Thank you again Bill Luke I will recommend people there in the future from the great service More
good experience Usually you hear about buying a car being such a hassle but working with Ryan gave me nothing but good things to say about the car buying experience. Usually you hear about buying a car being such a hassle but working with Ryan gave me nothing but good things to say about the car buying experience. More
Ryan was great I worked with Ryan to get a new vehicle... well... new to me. He was very knowledgeable when it came to the huge selection of used vehicles. Very happ I worked with Ryan to get a new vehicle... well... new to me. He was very knowledgeable when it came to the huge selection of used vehicles. Very happy! More
Awesome After going from dealer to dealer I finally found one that wasn't a huge rip off. Bill Luke had a great sales team as well as finance and delivery. Ry After going from dealer to dealer I finally found one that wasn't a huge rip off. Bill Luke had a great sales team as well as finance and delivery. Ryan in sales was able to find me a perfect car while Wendy in Finance was able to find me a great rate. Thanks to the delivery guy Terry Baker for showing me how to use my car. VERY HAPPY ;) More
Wonderful experience I have gotten two cars from Bill Luke. As soon as you walk on the lot there are people there to help you. I worked with Doug Eichorn on both my car. I I have gotten two cars from Bill Luke. As soon as you walk on the lot there are people there to help you. I worked with Doug Eichorn on both my car. I have never met a better salesman. He was very helpful. So when buying my second car I had no doubts I wanted to go see Doug. I tell anyone that is looking to buy a car to go see Doug Eichorn at Bill Luke. Great service and even better people. More
Upgraded my car I traded in my car for a new one and they made the process really easy. Sales were friendly and finance was good too. Car was all cleaned up and they I traded in my car for a new one and they made the process really easy. Sales were friendly and finance was good too. Car was all cleaned up and they buffed out the scratch that I had concerns with. Recommending this place to friends More