Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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Awesome experience I had the pleasure with working with Kenny the Greek ha ha AKA Kenny kousiakis. He was amazing to work with. I have been searching for a Ford Explorer I had the pleasure with working with Kenny the Greek ha ha AKA Kenny kousiakis. He was amazing to work with. I have been searching for a Ford Explorer for 6 months and I have worked with 15 dealers and he treated me like family unlike the rest of them. He even drove to my grandmas house to pick up the down payment to my car which meant a lot considering he didn't have to do that. Plus he walked me through everything on how the car worked even though it was late not once did he seem like he was in a hurry or rushed me through the process. Thank you so much for the pleasant experience Kenny I would refer you to anyone More
Excellent Hassle Free Experience at a decent price! My 2000 Dodge Durango spun a bearing last week and I needed to replace it before work started after the Christmas break ended. I saw a few Dodge Charg My 2000 Dodge Durango spun a bearing last week and I needed to replace it before work started after the Christmas break ended. I saw a few Dodge Chargers that I liked online and took a drive down to Bill Luke to check them out. I personally despise sales people due to a certain level of dishonesty that tends to come with that occupation however Mr. Hebert (our salesperson) was up front and honest about everything. He greeted us minutes after arriving on the lot and was nothing but extremely helpful and patient with us. Mr. Hebert went out of his way to address any of the minor issues with the vehicle that we pointed out. He went out of his way to show me around the dealership so I knew where the service department was and put zero pressure on me during the deal. He was extremely polite, patient, and friendly. When I got to the financing part of the sale Steven Turai was just as helpful. He made sure to go over all the paper work with me again and answered all my questions before having me sign the final paperwork. Mr. Turai also managed to renegotiate my loan with another bank and came back with a MUCH better interest rate on my loan. He ran all the numbers I asked to and did not hassle me at all. He was very professional and friendly. In the end he saved me some money and managed to actually get the loan with my own bank (who for some reason ignored my application for a pre-qualified loan). The 2014 Dodge Charger I ended up driving off with ended up being under Kelly Blue Book value for what features it had and the condition it was in. There was a minor issue with the trunk closing a tad incorrectly however it is a minor adjustment and Mr. Hebert made sure the dealership would correct it at a later date and at no cost. Overall it was one of the best sales experience of my life and despite poor credit the staff worked with me and treated me incredibly well. The dealership, lot, and stock are INCREDIBLY clean and well kept. As long as warranties and whatnot are honored in the years to come I would for sure buy another car from this location. Thank you very much! More
Quick, well done, enjoyable. Enjoyed my experience, Lionel was very knowledgeable and plesant to deal with. Would definitely recommend Bill Luke and send Lionel any referrals I ca Enjoyed my experience, Lionel was very knowledgeable and plesant to deal with. Would definitely recommend Bill Luke and send Lionel any referrals I can. Thank you! More
Great experience I had a great experience purchasing a new car from Darnell Griffin. He helped me find the exact model that I wanted and also provided a wonderful offe I had a great experience purchasing a new car from Darnell Griffin. He helped me find the exact model that I wanted and also provided a wonderful offer. He was extremely helpful throughout the entire process. Aiden was also great with showing me the features of the car. I learned a few things that I found very convenient. You guys were awesome! I would definitely recommend you guys! Overall excellent experience. More
Simple and seamless Awesome car buying experience. Found the car online. Darnell was prompt following up on all my questions and made it truly a professional car buyin Awesome car buying experience. Found the car online. Darnell was prompt following up on all my questions and made it truly a professional car buying experience. I flew in from Los Angeles and Darnell had the car waiting for me in immaculate condition. I work in the car business for a different company, but I have no problem writing such a glowing review of this place because of the professional manner in which my transaction was completed. Honest car dealership by far and large and highly pleasant people. More
Experience and Professionalism. Darnell brought me to bring back my son to Bill Luke Chrysler. So he too could experience the professionalism it takes to be part of the car buying in Darnell brought me to bring back my son to Bill Luke Chrysler. So he too could experience the professionalism it takes to be part of the car buying industry. He always brings solutions not problems to the table with a sense of urgency. The chrysler team could learn a thing or two from this business man who believes in people first, then money. More
Awesome experience Ryan carney-ash sold me a charger, and I absolutely love it, his brother Aiden showed me all the features in it and even set up my Bluetooth! Awesome Ryan carney-ash sold me a charger, and I absolutely love it, his brother Aiden showed me all the features in it and even set up my Bluetooth! Awesome experience More
Jerr A! is your next Salesman When I went to Bill Luke, I had a certain vehicle in mind that I had found online. Jerry A! met me at the door and showed me the vehicle and informed When I went to Bill Luke, I had a certain vehicle in mind that I had found online. Jerry A! met me at the door and showed me the vehicle and informed me about issues that this particular vehicle had....turns out it was a branded title vehicle. Since I decided not to go with the first vehicle, Jerry found a suitable match for me on another vehicle....The entire process after the test drive went along without any pressure from him to get me into the second vehicle.....he was even patient with me as I received several phone calls during the purchase process that were not related to the purchase. From start to finish I was only in the dealership for only about 3 hours....gone are that days of spending the entire day involved in negotiations on a vehicle, It is very apparent that Jerry loves the dealership, and proudly gave me a tour around the different aspects of the lot....The team at Bill Luke works together seamlessly and I am looking forward to working with them in the future. Oh, and I forgot to mention.....this is the fourth vehicle I have purchased from this dealer and will return for my next one. When it is time for your next vehicle---Go see Jerry A! at Bill Luke More
recent purchase I recently purchased a jeep from Jerry A. I have been buying cars from him over 17 years, Great customer service! I would highly recommend. I recently purchased a jeep from Jerry A. I have been buying cars from him over 17 years, Great customer service! I would highly recommend. More
Lionel made it easy! I was pleasantly surprised how easy my new Ram 1500 purchase went. I was prepared for the usual "negotiations" that everyone hates while buying a new I was pleasantly surprised how easy my new Ram 1500 purchase went. I was prepared for the usual "negotiations" that everyone hates while buying a new car. Lionel was my salesman and I told him what I was looking for and he found it. He had to talk to his supervisor twice concerning price, and both instances took less than a minute.....thank you. More