Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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Don't get ripped off Be aware of the contracts. They call me back to return the car and charged $740 for miles. waiting on the rest of my downpayment Be aware of the contracts. They call me back to return the car and charged $740 for miles. waiting on the rest of my downpayment More
This dealership would get a Fail I give this dealership a fail. First, I was given misleading information by the online sales people over the phone. I guess I didn't read the fin I give this dealership a fail. First, I was given misleading information by the online sales people over the phone. I guess I didn't read the fine print, everything can be changed when you walk in the door. Probably if I was told truth, I wouldn't have driven the 6 hours round trip. That would have saved me time and money. Second, I checked in and stood around for 20+ minutes. That's unacceptable and unprofessional. Third, changing out sales associates. As a customer it is very frustrating to explain all of your information again. This is also a sales tactic that aims ad null and voiding any prior agreements! Fourth, because my trade in as a salvaged title I was made feel like some how I was trying to cheat them? We are a legacy Jeep family and have been using Jeeps since WWII. I have never been so put off by a dealership before. You should avoid doing business with this dealership. I may not be a millionaire who buys the most expensive thing on the lot. But that doesn't mean I'm any less of a customer. More
Outstanding buying car experience! The best experience I have had buying a car. They did what they promised & exceeded my expectations. They gave my a good price and kept to it. They The best experience I have had buying a car. They did what they promised & exceeded my expectations. They gave my a good price and kept to it. They made the buying experience smooth & quick. Everyone was friendly. More
Excellent car buying experience Drove up from Tucson and met with Kenny the Greek at the dealership. Picked out the Ram 2500 4x4 I wanted and discussed the deal with Kenny. Made my o Drove up from Tucson and met with Kenny the Greek at the dealership. Picked out the Ram 2500 4x4 I wanted and discussed the deal with Kenny. Made my offer and Bill Luke actually beat it by $300 dollars, absolutely no haggling. The deal was made in less than 10 minutes, by far the best car buying experience I have had. Next I met with Ricardo Juca in the finance department. Very nice gentleman and zero pressure as far as any extended warranties or extras. I did purchase the extended warranty for the vehicle. Ricardo was professional and efficient as he had me out of his office and on my way in no time at all. Overall I would recommend you start at Bill Luke and save the time and hassle of looking elsewhere as nobody in Tucson or Phoenix can beat their prices. More
Best car buying experience! Kenny "The Greek" was our sales guy and I'm happy about that. He was professional, knowledgeable, and seemed to care about my needs as a customer. The Kenny "The Greek" was our sales guy and I'm happy about that. He was professional, knowledgeable, and seemed to care about my needs as a customer. The whole experience from beginning to end was the best car buying experience I've had to date. It's easy to see why Bill Luke's is such a formidable force in the Phoenix car industry. Also, Ricardo helped as the finance guy. He, too, was professional and seemed eager to help and assist us through his part of the process. I will 100% recommend the Bill Luke dealership and will be a returning customer. Thanks! More
Great experience for a first time car buyer! First time car buyer here & the experience was made a lot less intimidating thanks to Lionel! I just couldn't pass up the deal, he definitely took car First time car buyer here & the experience was made a lot less intimidating thanks to Lionel! I just couldn't pass up the deal, he definitely took care of me! So much so that my mom went back a week later & bought a car from him as well! Ricardo in finance was also great! More
Excellent place and great customer service I have owned a lot of cars and dealt with a lot of sales men this past experience I had was the best ever and Kenny Kousiakis was the best sales guy I I have owned a lot of cars and dealt with a lot of sales men this past experience I had was the best ever and Kenny Kousiakis was the best sales guy I have ever dealt with. He was understand and patient and made us a great deal. Thank you Kenny Kousiakis for the best experience More
Best car buying experience Jerry A. was extremely knowledgeable and professional, with low pressure. First class organization from beginning to end. I love how after buying your Jerry A. was extremely knowledgeable and professional, with low pressure. First class organization from beginning to end. I love how after buying your car, they take you through all the features from operating the radio, lights, wipers. They think about the customer experience. More
Kenny the Greek is great! He's been great to every person I've referred. Always goes out of his way to find the best deal and make me look good for referring him. He's been great to every person I've referred. Always goes out of his way to find the best deal and make me look good for referring him. More
Kenny K is the Best!!! Kenny, the Greek, is amazing! No games just honesty. Finally a salesman who sincerely cares about the buyer. I highly recommend him to everyone. Thank Kenny, the Greek, is amazing! No games just honesty. Finally a salesman who sincerely cares about the buyer. I highly recommend him to everyone. Thanks Kenny! More