Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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Bruce Weiss He was very helpful very honest I felt like I could trust him I did not feel like I was getting ripped off at all great guy somebody could really depe He was very helpful very honest I felt like I could trust him I did not feel like I was getting ripped off at all great guy somebody could really depend. On if I refer anybody to buy a car to go there best dealership ever!! More
Buying a car from Kenny the Greek. I deal in the luxury services biz and had a friend looking for a car. So I heard about this guy Kenny the Greek and went into the dealership. I looked I deal in the luxury services biz and had a friend looking for a car. So I heard about this guy Kenny the Greek and went into the dealership. I looked around for the right car and my friend saw her car. We went to see Kenny the Greek. And after 2 hours we made a deal on a car. Great work thanks again. More
The Best !!! Wow! This was the most amazing car buying experience that my husband and I ever had that we both ended up purchasing new vehicles in the same week! Wow! This was the most amazing car buying experience that my husband and I ever had that we both ended up purchasing new vehicles in the same week! We usually always buy used vehicles for sale by owner, just to avoid dealing with dealerships, but we would definitely purchase from Bill Luke again! TERRANCE was the most PERFECT, HONEST, STRAIGHT FORWARD and KNOWLEDGABLE salesman we have ever met. Fortunately he has a unique company like Bill Luke behind him encourage and support him in this type of excellent service. We never felt pressured or uncomfortable, we actually had a fantastic time and enjoyed the whole process...even the financing part was great! First we found the vehicle we wanted on their website which was easiest to navigate and use and ACCURATE! Then to make it INCREDIBLE.... the "LOWEST BILL LUKE PRICE" is right there UPFRONT on their website ! Finally a dealership that is open and honest right upfront !! Their prices beat the other dealerships by a lot from all the vehicles we checked due the their high volume. We then went down the dealership just to see the car we were dreaming about... and no one approached us which we LOVED....as we do not like high pressure sales at all. We did stop to use the rest room and was asked if we needed assistance. We told them were "just looking" and were left alone... thank you!! :-). We had visited other dealerships so we had a chance to look inside and test drive before we went to Bill Luke, and while they were "ok, and typical dealerships"... we couldn't get a quick out the door price in writing. We also found every salesman lied or made up an answer, rather than finding out the real answers for us. When we saw Bill Luke had the exact vehicle we wanted, I called and they instantly explained their program and how if I filled out the credit app I would have a out the door price right away. Within a half hour I had an OUT THE DOOR PRICE IN WRITING to my email. No extra fees and add ons that so many dealerships put on at the end. NO haggling about price, NO manipulation of numbers, NO high pressure sit in the office and asking us where we want to be at without really knowing the actual price, etc. So if you like the typical wheel and deal, jump all over you, high pressure type of sales and don't mind being lied to as long as you think you got a good deal because your monthly payment is low...even with all the hidden fees....then this is not the place for you! But if you are technologically up to date, love a great website, excellent internet support, and a dealership that has moved into the 21st century.... that is upfront, honest and straightforward.. then try BILL LUKE..and ask for TERRANCE if you really want to have a positive memorable experience!!! IF Terrance isn't available due to the overwhelming amount of referrals...still know that this is the BEST dealership we've ever worked with and I am sure there are many other excellent salesmen available to help! Thank you Terrance and Bill Luke! We love both our brand new Jeeps and the great price and service you gave us! More
Easy experience Jerry A! was very helpful--drove the vehicle out to my office for a test drive since I was short on time and answered all questions. The whole transac Jerry A! was very helpful--drove the vehicle out to my office for a test drive since I was short on time and answered all questions. The whole transaction was quick & easy. More
Stellar Service throughout the entire process I spent serveral hours online searching for that right vehicle for myself. I went back and forth between a handful of local car dealerships and was al I spent serveral hours online searching for that right vehicle for myself. I went back and forth between a handful of local car dealerships and was also torn between 3 vehicles in which I was interested in. After several weeks I finally narrowd my vehicle choice down to one. I inquired with about 2 other car dealerships before deciding to go with with Bill Luke Chrysler Jeep Dodge & Ram. I searched over the course of a few weeks and many hours and decided to with my chosen make and model. Through a referal website I was pointed to Bill Luke. They had the vehicle that matched all I desired in my next vehicle. I expressed interest through the Bill Luke website and received a very prompt email from dealership's internet department. I submitted an application for financing at the Bill Luke website and within minutes I received an email offering me an affordable payment at ZERO dollars down. You heard right, ZERO dollars down. I received a telephone call from the internet department where I scheduled a time to come in. OF COURSE I went in the same day. The dealership was easy to find as it was right off the I-17 freeway at Camelback in Phoenix. The interenet department contact personally came out to meet me where I was then introduced to Lucio Gomez. Lucio was very friendly and knowledgeable about the vehicle. He took me out on a test drive and right away I knew I was in the right vehicle that was most definitely meant for me. Lucio was very professional as we went through the financing process. It was a very busy day at the dealership that day but Lucio's attentativeness was much appreciated. This was about the time when I was expecting the old bait and switch routine where they got me in on a zero dollar down hook and I was just waiting for the other shoe to drop in which I like to call the stinky side of reality. I met with Dave, Finance Manager who was equally as professional. Still waiting for the shoe to drop. I signed a number of documents. Dave had gotten back some approvals from some of their lenders but was not happy with the interest rate I was being offered. Dave assured me he could get me a better rate so he and I both agreed to check back in on Monday (went in on Saturday). I spent Sunday very satisfied with the experience and just had a gut feeling the dealership was going to come through with a suitable offer. So finally on Monday I received the terms from Dave and went back to the dealership after work and signed the remaining paperwork and was dancing on the ceiling with the interest rate I was offered. It was unbelievable. Stellar interest rate and the dealership maintained the zero dollar down offer. I was absolutely elated on cloud 9. Salesperson Aiden showed me all of the fine appointments my new vehicle had to offer. He really took the time to give me pointers on ensuring longevity with the vehicle. Thank you Aiden. Thank you Lucio and thank you Dave. I have already referred a co-worker to the dealership and I highly recommend anyone who is in the market for new or used vehicle to give Bill Luke Chrysler Jeep Dodge & Ram the opportunity to earn your business. Job well done! More
My Pre-Owned Experience! Today was a very pleasant experience everyone was very helpful, really enjoyed meeting John Gilbert. He was very knowledgeable about my RAV4 and the Today was a very pleasant experience everyone was very helpful, really enjoyed meeting John Gilbert. He was very knowledgeable about my RAV4 and the whole delivery process. More
New Wrangler Salesman was a little too pushy, but other than that, the dealership is great, Aiden showed me the Jeep, and he had so many fun facts, and cool things Salesman was a little too pushy, but other than that, the dealership is great, Aiden showed me the Jeep, and he had so many fun facts, and cool things to show me that I didn't even know, and I just came out of a 2013. More
Fantastic Car buying Experience I previously had the pleasure of buying a new car from Kenny the Greek and it was by far the best experience I have had when purchasing a new vehicle. I previously had the pleasure of buying a new car from Kenny the Greek and it was by far the best experience I have had when purchasing a new vehicle. I left pleased with the situation and loving my new car! Kenny made the experience pleasant and positive from start to finish. I'd definitely recommend a visit to Kenny to any friend or family who's ready to purchase a vehicle. More
Not helpful Sales Rep was not helpful or friendly. Trying to purchase two separate cars representative did not address any of the questions or concerns I had whe Sales Rep was not helpful or friendly. Trying to purchase two separate cars representative did not address any of the questions or concerns I had when she did chose to respond. I would never do business with this company. More
Great car buying experience Just left Bill Luke with a 2013 Chevy Cruze that I absolutly LOVE. Went in not knowing exactly what we wanted, our great salesman pointed us in the ri Just left Bill Luke with a 2013 Chevy Cruze that I absolutly LOVE. Went in not knowing exactly what we wanted, our great salesman pointed us in the right direction for the price range we wanted and the deal we got was phenomenal!!! Kenny The Greek was the best salesman and I'd recommend him to anyone! Thank you! More