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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.3
974 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 974 reviews

October 25, 2016

Employees took money from my car I took my car to bill luke to get fix and the person that was fixing my car took was taking money that I had on my car it was $20 in change its not ab More

by Ed one1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Tiek
October 16, 2016

Greedy dealership!! Stay away. Everything went south the second they appraised my car 4k under what Kelly Blue book had it at. When I asked why, I got some story about them being a More

by nhrita21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrence Carter
Nov 08, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so sorry to learn that your experience with our dealership was a negative one. We'd like to learn more about what happened. Please contact us at 602-249-1234.

September 17, 2016

Not interested in Selling Me a Car Live 2 hours away from this Dealership, found the exact car I was looking for, was trying to come to an agreement on a lease before I drove down there More

by Sakalbiyn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Internet sales...
Oct 05, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this and similar issues from happening again. We know you have many options when buying a vehicle and want it to be with us. Please contact us at 602-249-1234 and ask to speak with the Internet Sales Manager if we still can assist you.

September 12, 2016

Sale person was awesome but service was horrible Came in on a Saturday the salesperson that helped me that day didn't seem interested to help me he was more interested to leave home came back on Mond More

by Moctezuma1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
Sep 26, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

This issue was addressed with customer who later wrote review "Had a few misunderstandings at first Chris the sales manager called me to resolve the problems I had got everything taken well care of my sales guy Anthony sanders and Ronnie were awesome Chris I can't thank you enough to for helping me Out and taking care of me"-Carlos Moctezuma

September 01, 2016

Great Dealership! I bought a Honda Civic from Bill Luke and Aiden helped me out in showing me all the features of my vehicle! He even put the plate on More

by LindsayLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiden
Sep 12, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Dear Customer. Thank you for your positive comments. I am so glad to hear that you enjoyed your visit with us! I hope your next visit is just around the corner. Call us if there is anything we can help you with.

August 15, 2016

Awesome! I bought a Nissan Sentra from Bill Luke and Aiden put the plate on and showed me how to use everything on the vehicle! Thanks More

by AjWillsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiden
Aug 16, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

I greatly appreciate you taking the time to share your experience you had at Bill Luke. I'm thrilled to read that you are very impressed with the quality of customer care you received.

August 15, 2016

Great Dealership! I bought a Malibu and the whole process was very simple and straight forward! After the purchase, Aiden came out and showed me the car! More

by PaigeNicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiden
Aug 16, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We appreciate you taking the time to give us this feedback. We are completely dedicated to providing top quality customer service.

August 14, 2016

Great Job I bought a 2014 Silverado and Aiden came out and put the license plate on, showed me how to use onstar and set up my Bluetooth! More

by BigB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiden
Aug 16, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are extremely happy that you left satisfied and we do appreciate your business. Thank you again and we look forward to seeing you again.

August 14, 2016

Awesome Experience! Aiden was great in showing me my Mazda after I purchased it! He put the license plate on and hooked my phone up to the radio! More

by Creighton Hardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiden
Oct 21, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thanks so much for your kind words and taking time to post your experience. Enjoy your vehicle!

August 13, 2016

Awesome Experience! I bought a 2015 Wrangler Unlimited and Aiden helped in showing me all of the little tips and tricks with my new vehicle! I definitely will return to p More

by Bryceton Markoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiden
Aug 16, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thanks so much for your kind words and taking time to post your experience. Enjoy your Jeep!

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