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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.3
974 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 974 reviews

March 27, 2017

Never going there again! The sales guy Adam was not very friendly and wouldnt budge on the price, saying they were already offering the best price on a used car. I went down t More

by Rachelle Razo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam McCarron
Mar 31, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so sorry to learn that your experience with our dealership was a negative one, but glad to hear you eventually found a vehicle. Again, I am sorry we couldn't come to a deal but we really so spend a lot of time pricing all of our vehicles. If we can do anything for you in the future please contact us 602-249-1234.

March 27, 2017

Car buying made easy! I purchased a 16 Malibu After finance Brian kelsven followed me it to my vehicle and went over all my electronics pairing my phone showing me my app More

by Denise g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian k
Mar 28, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We're glad you had a great car buying experience with us and thrilled to read that you are very impressed with the quality of customer care you received.

March 23, 2017

Excellent Car Buying Experience Yesterday, we bought the 2017 Jeep Renegade. After the vehicle was detailed, Brian Kelsven showed us all the features on this vehicle. Brian displayed More

by Jersey Girl & Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizabeth Ramos (via email and telephone), Randy Thompson, Sales and Wendy, Finance
Mar 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you. Customers like you are the foundation of our success, and we want you to know how much we appreciate your business.

February 28, 2017

Great Experience Brian Kelsven and Tony Sanders were very helpful and knowledgeable. They had answers to all my questions and the buying experience was smooth. I would More

by cheryl nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Sanders and BrianKelsven
Mar 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for leaving a great review.

February 25, 2017

AWESOME EXPIERENCE I bought a 2016 CPO RAM and brian kelsven really made me understand my vehicle paired my phone and was extremely easy to talk to with defiantly a peop More

by Tyler Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian kelsven
Mar 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thanks for sharing! This is exactly what we aim for.

February 24, 2017

Week Later So it's been 6 days since I signed the paperwork for a car and they said they will have to overnight docs to my cosigner and get them back before I ca More

by Shau.records
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are disappointed to read that your recent experience was not satisfactory. We apologize for the inconvenience of the required paper work for your vehicle purchased. At Bill Luke our focus is to provide consumers excellent customer service. Please contact us at 602-249-1234 to discuss your concerns in confidence.

February 17, 2017

"Scam artists, bait and switch tactics. Buyer Beware" Worst experience you can have at a dealership. I contacted them about a GMC Yukon that was priced at $41k and they give you a $1000 discount if you fi More

by Sam Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amber
Mar 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

I am sorry for your dissatisfaction. This has been our pricing for years and it is clearly illustrated on our website. Buyers can pay cash if you wish, but if you do you are not eligible for the $1000 finance bonus cash included in our finance price.

Mar 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

I am sorry for your dissatisfaction. This has been our pricing for years and it is clearly illustrated on our website. Buyers can pay cash if you wish, but if you do you are not eligible for the $1000 finance bonus cash included in our finance price.

February 14, 2017

Great no-nonsense one-on-one service I bought a Lexus, and my salesperson, Carlos Garcia, made me feel like he was on my side all throughout the process, he was never pushy and willing to More

by MBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia, Ricardo Juca, Brian Kelsven
Feb 20, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We're glad you enjoyed purchasing your car with Carlos! Thank you for your kind review. We look forward to serving you again!

February 01, 2017

Horrible I would not recommend this dealership to family or friends its a mess what i went through was a horrible experience for my first vehicle purchase. Fir More

by Lizsanchez45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucio , Steve
Mar 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

I your experience was a negative one and I am we couldn't come to a deal but if anything should change, please contact us 602-249-1234.

December 18, 2016

'17 Ram 1500 I recently purchased a 2017 Ram 1500. My overall experience at Bill Luke was quite good. my Salesman "Tank" was fantastic. You can really tell that Ta More

by CMJust5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Martin, Tank Wallace
Dec 22, 2016 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We're so glad everything went smoothly, with your new purchase! It's definitely our goal to make sure you have the best experience possible. We look forward to working with you again!

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