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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.3
974 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 974 reviews

April 23, 2017

Product specialis We had a great experience took a while to get into finance. But sales person good Noel and Brian Kelsve was really knowledgeable, patience and helpfu More

by 92clarklg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel, not sure of finance guy, Brian
Apr 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Dear Customer. Thank you for taking the time to review your visit with us. I am very pleased to hear that our staff made your visit pleasant. Looking forward to seeing you again soon.

April 22, 2017

Great service and a friendly staff! Great experience and they helped me get the payment and finance rate that I was looking for. I would recommend this dealer to friends and family. I wi More

by Cowboy#6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tiek
Apr 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Not only do we strive to provide the utmost in customer service and quality to all of our customers, but we're always willing to work within each customer's needs, situation and budget so that they leave our dealership with the vehicle that's right for them. We're delighted that you feel you experienced these values first hand, and we look forward to seeing you again very soon!

April 22, 2017

Quality! Thank you bill Luke for having the best prices and awesome customer serivce! And thank you to Brian who delivered my vehicle and made sure I understoo More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We're so glad everything went smoothly, with your new purchase! We look forward to working with you again!

April 21, 2017

Delivery coordinator Mykel showed me everything on my ram 1500 and he was nice!. I didnt know a thing until he showed me every little thing my truck came with! More

by Mike230987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Apr 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We just wanted to send out a big THANK YOU!!! From all of us here at Bill Luke.

April 20, 2017

Awesome follow up customer service! I purchased a 2017 grand Cherokee overland. The vehicle has endless options! I was very impressed with your business plan and how you execute the lowe More

by Impressed!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian k , Jared
Apr 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Dear Happy Customer. Thank you for giving us a perfect rating and for recommending our dealership to others. I'm sure our entire Bill Luke staff enjoyed providing great service to your needs as much as you enjoyed your visit. Take care!

April 19, 2017

Horrible car buying experience never heard of ! Went to buy a Kia Sedona 2016 model , after even fixing the price over phone as we had to drive from Gilbert , did test drive , began paper work , sig More

by Kripa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick palowisky
Apr 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are disappointed to read that your recent experience was not satisfactory, and that the vehicle you were interested was not available, for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. If we can do anything for you in the future please contact us 602-249-1234.

April 18, 2017

Tree sap removal I bought a 2017 truck regular cab sport, took it in for a leaking problem. When done they parked it under a tree and got it all filled with tree sap! More

by Alex r/t 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Reyes, Lindsay
Apr 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We're so sorry your experience was a negative one. We examine this complaint and it revealed we did offer to remove tree sap off vehicle and the offer is still available to clean the exterior of your vehicle. Nonetheless, we apologize your experience with us left you feeling upset. Quality repairs and excellent customer service are our goals. If we can do anything for you in the future please contact us 602-249-1234.

April 11, 2017

Buying our new truck We came to Bill Luke's to look at and possibly buy a truck. We asked for Anthony Sanders because we met him once before when we were just looking at v More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Sanders also Lucio Gomez
Apr 20, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We're glad you enjoyed purchasing your car with Tony! Thank you for your kind review. We look forward to serving you again!

April 07, 2017

Bad body shop Body shop does not know how to apply clearcoat and will not honor their "lifetime guarantee". Managers had a flippant attitude towards my needs Dam More

by arnis pocs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 24, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so sorry to learn that your experience with our dealership was a negative one. The Body Shop Manager would be happy to look at your vehicle.

April 04, 2017

My Outstanding Experience I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willin More

by Milty1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Lipowski
Apr 07, 2017 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Wow, thank you so much for writing such a glowing review about your experience with us! We're absolutely dedicated to making sure that all of our customers receive a vehicle buying experience that's as convenient, comfortable and hassle-free as possible, and we're so delighted to hear that you managed to experience this value first hand with us. We truly hope you continue to choose us for all of your automotive needs, and we look forward to seeing you again soon

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